All Systems Operational

About This Site

This page shows the status of Docusign's global systems and services.

• To view status for any date and/or incident within the last 90 days, click on the corresponding bar to view details
• You may also view the last 7 days of past incidents below the uptime graphs, or for beyond 7 days, click 'View historical uptime' below

Uptime over the past 90 days. View historical uptime.
eSignature Operational
90 days ago
99.92 % uptime
Today
NA1 ? Operational
90 days ago
99.92 % uptime
Today
NA2 ? Operational
90 days ago
99.94 % uptime
Today
NA3 ? Operational
90 days ago
99.92 % uptime
Today
NA4 ? Operational
90 days ago
99.89 % uptime
Today
CA ? Operational
90 days ago
99.96 % uptime
Today
AU ? Operational
90 days ago
99.91 % uptime
Today
EU ? Operational
90 days ago
99.94 % uptime
Today
DEMO ? Operational
90 days ago
99.89 % uptime
Today
FedRAMP ? Operational
90 days ago
100.0 % uptime
Today
USFED ? Operational
90 days ago
99.83 % uptime
Today
JP ? Operational
90 days ago
99.97 % uptime
Today
CLM ? Operational
90 days ago
99.99 % uptime
Today
NA11 Operational
90 days ago
99.99 % uptime
Today
NA21 Operational
90 days ago
100.0 % uptime
Today
US11 Operational
90 days ago
99.99 % uptime
Today
US12 Operational
90 days ago
100.0 % uptime
Today
EU11 ? Operational
90 days ago
99.99 % uptime
Today
EU21 Operational
90 days ago
99.99 % uptime
Today
US13 Operational
90 days ago
99.99 % uptime
Today
UAT NA11 Operational
90 days ago
99.98 % uptime
Today
S1 Operational
90 days ago
100.0 % uptime
Today
S2 Operational
90 days ago
100.0 % uptime
Today
DEMO S1 Operational
90 days ago
100.0 % uptime
Today
TSP EU Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider ? Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider (Demo) ? Operational
90 days ago
99.99 % uptime
Today
Rooms Operational
90 days ago
99.99 % uptime
Today
DEMO ? Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
99.98 % uptime
Today
East US 2 Operational
90 days ago
99.98 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
North Central ? Operational
90 days ago
100.0 % uptime
Today
East US ? Operational
90 days ago
100.0 % uptime
Today
East US 2 ? Operational
90 days ago
100.0 % uptime
Today
Notary ? Operational
90 days ago
100.0 % uptime
Today
Corporate Operational
Headquarters ? Operational
Customer Support ? Operational
Learning Portal ? Operational
Third Party Services Operational
Docusign.com Hosting ? Operational
Salesforce ? Operational
AWS ec2-us-west-2 Operational
Akamai Global Traffic Management Operational
Spreedly Core Transactional API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 15, 2025

No incidents reported today.

Jun 14, 2025
NA21 CLM: Users may be unable to access content and execute reports (DIRCA-2787)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-06-13 11:30 PM UTC until 2025-06-14 03:35 AM UTC.
Jun 14, 05:25 UTC
Monitoring - A fix has been implemented which restores service for most requests, although access to some recently uploaded documents may still be impacted. We continue to work on restoring access to all content.
Jun 14, 02:42 UTC
Update - We are continuing to work on a fix for this issue.
Jun 14, 02:20 UTC
Update - We are continuing to work on this issue. A fix is being deployed to resolve the problem.
Jun 14, 01:48 UTC
Identified - Some users may be experiencing errors when attempting to access content in their CLM account. We have identified the cause of the issue and are working on a resolution.
Jun 14, 01:19 UTC
Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025
EU PROD eSign: Users may have experienced issues errors when sending, signing or using ID verification (DIRCA-2748)
Resolved - Users may have experienced issues sending documents for signature, signing or logging in using ID verification from 2025-06-09 09:08 AM UTC until 2025-06-09 10:01 PM UTC.

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Jun 9, 22:15 UTC
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Customers may experience signature errors or timeouts in the TSP Production environment (DIRCA-2725)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Jun 6, 14:31 UTC
Update - We are continuing to investigate this issue.
Jun 6, 14:30 UTC
Investigating - We are currently investigating this issue.
Jun 6, 14:29 UTC
Jun 5, 2025

No incidents reported.

Jun 4, 2025
Some customers may experience errors viewing documents (DIRCA-2705)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-06-04 05:11 PM UTC until 2025-06-04 06:32 PM UTC
Jun 4, 21:56 UTC
Investigating - We are currently investigating this issue.
Jun 4, 21:56 UTC
Some users may experience errors when logging into EU11 (DIRCA-2715)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-06-04 17:53 PM UTC until 2025-06-04 17:58 UTC PM UTC.
Jun 4, 19:45 UTC
Update - We are continuing to investigate this issue.
Jun 4, 19:44 UTC
Investigating - We are currently investigating this issue.
Jun 4, 19:44 UTC
Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

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