All Systems Operational

About This Site

This page shows the status of Docusign's global systems and services.

• To view status for any date and/or incident within the last 90 days, click on the corresponding bar to view details
• You may also view the last 7 days of past incidents below the uptime graphs, or for beyond 7 days, click 'View historical uptime' below

Uptime over the past 90 days. View historical uptime.
eSignature Operational
90 days ago
99.87 % uptime
Today
NA1 ? Operational
90 days ago
99.99 % uptime
Today
NA2 ? Operational
90 days ago
99.99 % uptime
Today
NA3 ? Operational
90 days ago
99.98 % uptime
Today
NA4 ? Operational
90 days ago
99.99 % uptime
Today
CA ? Operational
90 days ago
99.99 % uptime
Today
AU ? Operational
90 days ago
99.94 % uptime
Today
EU ? Operational
90 days ago
99.99 % uptime
Today
DEMO ? Operational
90 days ago
99.62 % uptime
Today
FedRAMP ? Operational
90 days ago
100.0 % uptime
Today
USFED ? Operational
90 days ago
99.15 % uptime
Today
JP ? Operational
90 days ago
99.89 % uptime
Today
CLM ? Operational
90 days ago
99.99 % uptime
Today
NA11 Operational
90 days ago
99.99 % uptime
Today
NA21 Operational
90 days ago
100.0 % uptime
Today
US11 Operational
90 days ago
99.98 % uptime
Today
US12 Operational
90 days ago
99.99 % uptime
Today
EU11 ? Operational
90 days ago
99.99 % uptime
Today
EU21 Operational
90 days ago
100.0 % uptime
Today
US13 Operational
90 days ago
100.0 % uptime
Today
UAT NA11 Operational
90 days ago
99.97 % uptime
Today
S1 Operational
90 days ago
100.0 % uptime
Today
S2 Operational
90 days ago
100.0 % uptime
Today
DEMO S1 Operational
90 days ago
100.0 % uptime
Today
TSP EU Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider ? Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider (Demo) ? Operational
90 days ago
100.0 % uptime
Today
Rooms Operational
90 days ago
99.77 % uptime
Today
DEMO ? Operational
90 days ago
99.77 % uptime
Today
East US Operational
90 days ago
99.77 % uptime
Today
East US 2 Operational
90 days ago
99.77 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
North Central ? Operational
90 days ago
100.0 % uptime
Today
East US ? Operational
90 days ago
100.0 % uptime
Today
East US 2 ? Operational
90 days ago
100.0 % uptime
Today
Notary ? Operational
90 days ago
100.0 % uptime
Today
Corporate Operational
Headquarters ? Operational
Customer Support ? Operational
Learning Portal ? Operational
Third Party Services Operational
Docusign.com Hosting ? Operational
Salesforce ? Operational
AWS ec2-us-west-2 Operational
Akamai Global Traffic Management Operational
Spreedly Core Transactional API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 24, 2025

No incidents reported today.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025
Delays in Email Notifications (DIRCA-3834)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced delays with receiving email notifications from 2025-11-07 04:00 AM UTC until 2025-11-20 06:30 AM UTC.
Nov 20, 18:43 UTC
Investigating - Customers may be experiencing delays with receiving Email notifications, these notifications will eventually process but our engineering teams are currently engaged and are investigating this delay.
Nov 19, 23:17 UTC
Nov 19, 2025
Unable to Preview Documents in Navigator (DIRCA-3837)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have been unable to preview or download documents in Navigator from 2025-11-19 08:00 PM UTC until 2025-11-19 11:28 PM UTC.
Nov 19, 23:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 23:18 UTC
Update - We are continuing to work on a fix for this issue.
Nov 19, 22:28 UTC
Update - Engineering teams have implemented a fix and are currently reviewing our telemetry to ensure mitigation.
Nov 19, 22:21 UTC
Identified - Engineers have identified a potential fix and are currently prepping this for release.
Nov 19, 21:27 UTC
Investigating - Customers may be unable to preview documents using the Navigator product. Engineering teams are currently triaging this issue in order to restore this functionality.
Nov 19, 21:19 UTC
Nov 18, 2025
Envelope Access Issues (DIRCA-3819)
Resolved - The fix that our engineering team implemented was successful and all errors have now cleared.
Nov 18, 21:17 UTC
Monitoring - A fix has been implemented and we are now monitoring the results.
Nov 18, 21:01 UTC
Identified - We are currently investigating an issue where a small subset of EU customers cannot access sent envelopes or are receiving errors. Our team has identified the cause and is working on a fix.
Nov 18, 20:42 UTC
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025
Login Failures When Accessing CLM via Third Party Integration (DIRCA-3780)
Resolved - Users attempting to access NA21, EU11 or EU21 using a CLM.CM account through the Salesforce or other third party integration may encounter an error on login after being redirected from Salesforce.

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have been impacted from 2025-11-11 03:31 AM UTC until 2025-11-13 01:47 AM UTC.
Nov 13, 01:57 UTC
Nov 12, 2025
Some CLM NA11 customers may experience issues attempting to login through web or authenticate with the API. Users with a previous successful login should not be impacted (DIRCA-3783)
Resolved - Some CLM NA11 customers may have experienced issues attempting to login through web or authenticate with the API. Users with a previous successful login should not have been impacted.

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have been impacted from 2025-11-12 21:32 UTC until 2025-11-12 21:41 UTC.
Nov 12, 21:32 UTC
Nov 11, 2025

No incidents reported.

Nov 10, 2025
Some users may encounter errors when using Docusign Monitor & Reports dashboard (DIRCA-3757)
Resolved - This incident has been resolved.
Nov 10, 18:46 UTC
Update - We are continuing to work on a fix for this issue.
Nov 10, 05:37 UTC
Identified - The issue has been identified and we are implementing a fix.
Nov 10, 03:50 UTC
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