All Systems Operational

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This page shows the status of Docusign's global systems and services.

• To view status for any date and/or incident within the last 90 days, click on the corresponding bar to view details
• You may also view the last 7 days of past incidents below the uptime graphs, or for beyond 7 days, click 'View historical uptime' below

Uptime over the past 90 days. View historical uptime.
eSignature Operational
90 days ago
99.98 % uptime
Today
AU Operational
90 days ago
99.97 % uptime
Today
CA Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
99.99 % uptime
Today
FedRAMP Operational
90 days ago
100.0 % uptime
Today
JP1 Operational
90 days ago
99.99 % uptime
Today
NA1 Operational
90 days ago
99.99 % uptime
Today
NA2 Operational
90 days ago
99.98 % uptime
Today
NA3 Operational
90 days ago
99.99 % uptime
Today
NA4 Operational
90 days ago
99.94 % uptime
Today
USFED Operational
90 days ago
99.93 % uptime
Today
DEMO Operational
90 days ago
100.0 % uptime
Today
CLM Operational
90 days ago
99.96 % uptime
Today
EU11 Operational
90 days ago
99.92 % uptime
Today
EU21 Operational
90 days ago
99.99 % uptime
Today
NA11 Operational
90 days ago
99.97 % uptime
Today
NA21 Operational
90 days ago
99.97 % uptime
Today
S1.US Operational
90 days ago
99.99 % uptime
Today
S2.US Operational
90 days ago
100.0 % uptime
Today
S1.EU Operational
90 days ago
100.0 % uptime
Today
S1.AU Operational
90 days ago
100.0 % uptime
Today
US11 Operational
90 days ago
99.99 % uptime
Today
US12 Operational
90 days ago
100.0 % uptime
Today
US13 Operational
90 days ago
99.72 % uptime
Today
UAT NA11 Operational
90 days ago
99.99 % uptime
Today
DEMO S1 Operational
90 days ago
100.0 % uptime
Today
Trusted Service Provider Operational
90 days ago
100.0 % uptime
Today
PROD Operational
90 days ago
100.0 % uptime
Today
DEMO Operational
90 days ago
100.0 % uptime
Today
Rooms Operational
90 days ago
100.0 % uptime
Today
PROD Operational
90 days ago
100.0 % uptime
Today
DEMO Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
North Central Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
100.0 % uptime
Today
East US 2 Operational
90 days ago
100.0 % uptime
Today
Notary Operational
90 days ago
100.0 % uptime
Today
Insight Operational
90 days ago
100.0 % uptime
Today
EU.C Operational
90 days ago
100.0 % uptime
Today
EU.N Operational
90 days ago
100.0 % uptime
Today
EU.W Operational
90 days ago
100.0 % uptime
Today
NA.C Operational
90 days ago
100.0 % uptime
Today
NA.E Operational
90 days ago
100.0 % uptime
Today
NA.NE Operational
90 days ago
100.0 % uptime
Today
NA.W Operational
90 days ago
100.0 % uptime
Today
DEMO Operational
90 days ago
100.0 % uptime
Today
Corporate Operational
Headquarters Operational
Customer Support Operational
Learning Portal Operational
Third Party Services Operational
Docusign.com Hosting Operational
Salesforce Operational
AWS ec2-us-west-2 Operational
Akamai Global Traffic Management Operational
Spreedly Core Transactional API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 14, 2026

No incidents reported today.

Aug 13, 2026

Document Upload and Generation Errors (Incident 5595)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Aug 13, 00:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 12, 23:47 UTC
Update - We are continuing to investigate this issue.
Aug 12, 23:25 UTC
Investigating - We are actively investigating this issue.
Aug 12, 23:21 UTC

Aug 12, 2026

Degraded Task Processing and Latency across multiple services (Incident 5576)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Aug 12, 02:49 UTC
Update - We continue to monitor the environment to ensure stability.
Aug 12, 00:16 UTC
Monitoring - We continue to monitor the environment to ensure stability.
Aug 11, 21:09 UTC
Update - We continue to work to implement a fix for the issue.
Aug 11, 19:49 UTC
Identified - Our initial fix did not fully mitigate this issue. Our teams are continuing to work to implement a fix to resolve the issue.
Aug 11, 18:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 11, 18:17 UTC
Update - The issue has been identified and we continue our work to implement a fix.
Aug 11, 17:58 UTC
Identified - We have identified the issue and a fix is being implemented.
Aug 11, 17:08 UTC
Update - We continue to investigate the issue and additional resources have been engaged.
Aug 11, 16:12 UTC
Update - We are continuing to investigate this issue.
Aug 11, 14:42 UTC
Investigating - We are currently investigating issues where some customers may see latency or failures when generating documents. Engineering teams have been engaged and are actively triaging.
Aug 11, 13:14 UTC

Aug 11, 2026

Login Issues in AU region (Incident 5572)
Resolved - Further monitoring has concluded that the fix implemented by our engineering teams has resolved this incident.
Aug 11, 06:50 UTC
Monitoring - Our engineering teams have deployed a fix to the affected environments and we are monitoring our telemetry to validate.
Aug 11, 05:46 UTC
Identified - Our engineering teams have identified the potential cause of this issue and we are in the process of deploying a fix.
Aug 11, 05:01 UTC
Investigating - Some customers may be experiencing issues when attempting to sign in to Docusign in the AU region. Engineering teams have been engaged and we are actively triaging this issue.
Aug 11, 04:49 UTC

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

Latency and Errors Across NA11 (Incident 5558)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Aug 7, 18:13 UTC
Monitoring - The fix was implemented and we are monitoring to ensure stability.
Aug 7, 17:55 UTC
Identified - The issue has been identified and we continue our work to implement a fix.
Aug 7, 17:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 7, 17:36 UTC
Identified - Customers across NA11 are seeing latency and delays across the service. We have identified the underlying issue and are taking action to mitigate the issue.
Aug 7, 16:59 UTC

Aug 6, 2026

Docusign Admin Intermittently Unavailable (Incident 5548)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Aug 6, 21:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 6, 21:04 UTC
Update - The issue has been identified and we continue our work to implement a fix.
Aug 6, 20:43 UTC
Identified - We have identified the issue and a fix is being implemented.
Aug 6, 20:14 UTC
Update - We are continuing to investigate this issue.
Aug 6, 20:01 UTC
Investigating - We are actively investigating this issue.
Aug 6, 19:58 UTC

Aug 5, 2026

Workflow Send and Review Errors (Incident 5532)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Aug 5, 21:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 5, 20:42 UTC
Identified - We have identified the issue and a fix is being implemented.
Aug 5, 20:41 UTC
Update - We continue to investigate the issue and additional resources have been engaged.
Aug 5, 20:11 UTC
Update - We are continuing to investigate this issue.
Aug 5, 19:21 UTC
Investigating - We are actively investigating this issue.
Aug 5, 18:50 UTC
Customers may experience issues accessing the eSign Admin Settings page (Incident 5527)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Aug 5, 04:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 5, 04:39 UTC
Update - The issue has been identified and we continue our work to implement a fix.
Aug 5, 04:20 UTC
Identified - We have identified the issue and a fix is being implemented.
Aug 5, 03:14 UTC
Update - We are continuing to investigate this issue.
Aug 5, 02:17 UTC
Investigating - We are investigating this issue.
Aug 5, 01:29 UTC

Aug 4, 2026

Document generation failures in salesforce integration (Incident 5525)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Aug 4, 16:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 4, 15:47 UTC
Identified - We have identified the issue and a fix is being implemented.
Aug 4, 15:10 UTC
Update - We are continuing to investigate this issue.
Aug 4, 14:30 UTC
Investigating - Customers may encounter document generation failures with salesforce integration.
We are currently investigating the issue.
Aug 4, 13:40 UTC

Aug 3, 2026

Powerforms Intermittently Not Loading (Incident 5517)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Aug 3, 20:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 3, 20:26 UTC
Investigating - We are actively investigating this issue.
Aug 3, 20:07 UTC

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Failures with Envelope Writeback and Status Updates (Incident 5505)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-07-29 01:43 AM UTC until 2026-07-31 05:14 PM UTC.
Jul 31, 18:01 UTC
Update - The issue has been identified and we continue our work to implement a fix.
Jul 31, 17:51 UTC
Identified - We have identified the issue and a fix is being implemented.
Jul 31, 17:33 UTC
Update - We are currently investigating an issue affecting customers using the Salesforce integration across EU and NA regions. Customers may experience failures with envelope write-back and status updates, with the error: "The underlying connection was closed. An unexpected error occurred on send."

Services affected: Salesforce connector (envelope write-back, status updates)
Impact: Completed envelope statuses may not be reflected in Salesforce.

Our engineering teams are actively investigating the root cause across multiple workstreams. We will provide updates as the investigation progresses.
Jul 31, 17:16 UTC
Update - We continue to investigate the issue and additional resources have been engaged.
Jul 31, 15:23 UTC
Update - We are continuing to investigate this issue.
Jul 31, 15:22 UTC
Investigating - Customers in Europe may experience failures with envelope writeback and status update when reviewing Connect logs for DAL envelopes. Engineering teams are engaged and are actively triaging.
Jul 31, 12:45 UTC
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