All Systems Operational

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This page shows the status of Docusign's global systems and services.

• To view status for any date and/or incident within the last 90 days, click on the corresponding bar to view details
• You may also view the last 7 days of past incidents below the uptime graphs, or for beyond 7 days, click 'View historical uptime' below

Uptime over the past 90 days. View historical uptime.
eSignature Operational
90 days ago
99.99 % uptime
Today
AU Operational
90 days ago
99.98 % uptime
Today
CA Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
99.97 % uptime
Today
FedRAMP Operational
90 days ago
100.0 % uptime
Today
JP1 Operational
90 days ago
100.0 % uptime
Today
NA1 Operational
90 days ago
99.99 % uptime
Today
NA2 Operational
90 days ago
99.97 % uptime
Today
NA3 Operational
90 days ago
99.99 % uptime
Today
NA4 Operational
90 days ago
99.98 % uptime
Today
USFED Operational
90 days ago
100.0 % uptime
Today
DEMO Operational
90 days ago
100.0 % uptime
Today
CLM Operational
90 days ago
99.99 % uptime
Today
EU11 Operational
90 days ago
99.92 % uptime
Today
EU21 Operational
90 days ago
100.0 % uptime
Today
NA11 Operational
90 days ago
99.98 % uptime
Today
NA21 Operational
90 days ago
99.98 % uptime
Today
S1.US Operational
90 days ago
99.99 % uptime
Today
S2.US Operational
90 days ago
100.0 % uptime
Today
S1.EU Operational
90 days ago
100.0 % uptime
Today
S1.AU Operational
90 days ago
100.0 % uptime
Today
US11 Operational
90 days ago
99.99 % uptime
Today
US12 Operational
90 days ago
100.0 % uptime
Today
US13 Operational
90 days ago
100.0 % uptime
Today
UAT NA11 Operational
90 days ago
99.99 % uptime
Today
DEMO S1 Operational
90 days ago
100.0 % uptime
Today
Trusted Service Provider Operational
90 days ago
100.0 % uptime
Today
PROD Operational
90 days ago
100.0 % uptime
Today
DEMO Operational
90 days ago
100.0 % uptime
Today
Rooms Operational
90 days ago
100.0 % uptime
Today
PROD Operational
90 days ago
100.0 % uptime
Today
DEMO Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
North Central Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
100.0 % uptime
Today
East US 2 Operational
90 days ago
100.0 % uptime
Today
Notary Operational
90 days ago
100.0 % uptime
Today
Insight Operational
90 days ago
100.0 % uptime
Today
EU.C Operational
90 days ago
100.0 % uptime
Today
EU.N Operational
90 days ago
100.0 % uptime
Today
EU.W Operational
90 days ago
100.0 % uptime
Today
NA.C Operational
90 days ago
100.0 % uptime
Today
NA.E Operational
90 days ago
100.0 % uptime
Today
NA.NE Operational
90 days ago
100.0 % uptime
Today
NA.W Operational
90 days ago
100.0 % uptime
Today
DEMO Operational
90 days ago
100.0 % uptime
Today
Corporate Operational
Headquarters Operational
Customer Support Operational
Learning Portal Operational
Third Party Services Operational
Docusign.com Hosting Operational
Salesforce Operational
AWS ec2-us-west-2 Operational
Akamai Global Traffic Management Operational
Spreedly Core Transactional API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 2, 2026

No incidents reported today.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Failures with Envelope Writeback and Status Updates (Incident 5505)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-07-29 01:43 AM UTC until 2026-07-31 05:14 PM UTC.
Jul 31, 18:01 UTC
Update - The issue has been identified and we continue our work to implement a fix.
Jul 31, 17:51 UTC
Identified - We have identified the issue and a fix is being implemented.
Jul 31, 17:33 UTC
Update - We are currently investigating an issue affecting customers using the Salesforce integration across EU and NA regions. Customers may experience failures with envelope write-back and status updates, with the error: "The underlying connection was closed. An unexpected error occurred on send."

Services affected: Salesforce connector (envelope write-back, status updates)
Impact: Completed envelope statuses may not be reflected in Salesforce.

Our engineering teams are actively investigating the root cause across multiple workstreams. We will provide updates as the investigation progresses.
Jul 31, 17:16 UTC
Update - We continue to investigate the issue and additional resources have been engaged.
Jul 31, 15:23 UTC
Update - We are continuing to investigate this issue.
Jul 31, 15:22 UTC
Investigating - Customers in Europe may experience failures with envelope writeback and status update when reviewing Connect logs for DAL envelopes. Engineering teams are engaged and are actively triaging.
Jul 31, 12:45 UTC

Jul 30, 2026

Latency and Intermittent Errors (Incident 5501)
Postmortem - Read details
Jul 31, 23:13 UTC
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Jul 30, 21:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 30, 20:32 UTC
Identified - We have identified the issue and a fix is being implemented.
Jul 30, 20:11 UTC
Investigating - We are actively investigating this issue.
Jul 30, 19:53 UTC
Customers may experience errors when signing up for new accounts (Incident 5500)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have experienced errors from 2026-07-30 06:14 PM UTC until 2026-07-30 07:47 PM UTC.
Jul 30, 20:34 UTC
Identified - We have identified the issue and a fix is being implemented.
Jul 30, 19:57 UTC
Update - We are continuing to investigate this issue.
Jul 30, 19:32 UTC
Investigating - We are actively investigating this issue.
Jul 30, 19:24 UTC

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

New Docusign Status Center: Subscribe by September 1 to Receive Updates
Resolved - On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.

As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.

To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
Jul 27, 18:43 UTC
Qualified Verification Latency (Incident 5472)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Jul 27, 18:13 UTC
Identified - Customers may be experiencing issues when attempting qualified verifications. Engineering teams have been engaged and are actively triaging this issue.
Jul 27, 10:45 UTC

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

Customers in AU/JP may experience errors or delays when logging in, sending, or signing envelopes (Incident 5409)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Jul 23, 22:30 UTC
Update - AU and JP are stable at present. Teams are continuing to investigate the issue.
Jul 23, 21:45 UTC
Update - We are continuing to investigate this issue.
Jul 23, 21:07 UTC
Investigating - We are actively investigating this issue.
Jul 23, 20:59 UTC

Jul 22, 2026

Customers may be unable to complete purchases on ecom.docusign.com (Incident 5438)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-07-22 05:24 PM UTC until 2026-07-22 09:15 PM UTC.
Jul 22, 21:15 UTC
Update - The issue has been identified and we continue our work to implement a fix.
Jul 22, 20:59 UTC
Identified - We have identified the issue and a fix is being implemented.
Jul 22, 20:10 UTC
Investigating - We are actively investigating this issue.
Jul 22, 20:04 UTC

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

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