CLM Customers may be having difficulties accessing EU and US sites (Incident 4517)
Identified - The issue has been identified and a fix is being implemented.
Mar 15, 2026 - 08:30 UTC
Update - We are continuing to monitor for any further issues.
Mar 15, 2026 - 04:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 14, 2026 - 23:41 UTC
Update - We are continuing to work on a fix for this issue.
Mar 14, 2026 - 23:11 UTC
Update - We are continuing to work on a fix for this issue.
Mar 14, 2026 - 22:09 UTC
Update - We are continuing to work on a fix for this issue.
Mar 14, 2026 - 20:24 UTC
Update - We are continuing to remediate impact to EU11 and EU21 customers.
Mar 14, 2026 - 18:27 UTC
Identified - We are continuing to work on a fix for EU21 customers.  EU21 customers may observe issues accessing the site.  EU11 customers may see intermittent issues generating documents.
Mar 14, 2026 - 16:58 UTC
Monitoring - A fix has been implemented for US sites as of approximately 09:00 UTC.
Mar 14, 2026 - 16:54 UTC
Update - We are continuing to work on a fix for this issue.
Mar 14, 2026 - 15:59 UTC
Update - We are continuing to work on a fix for this issue.
Mar 14, 2026 - 14:44 UTC
Update - We are continuing to work on a fix for this issue.
Mar 14, 2026 - 09:19 UTC
Update - We are continuing to work on a fix for this issue.
Mar 14, 2026 - 09:17 UTC
Update - We are continuing to work on a fix for this issue.
Mar 14, 2026 - 06:07 UTC
Update - We are continuing to work on a fix for this issue.
Mar 14, 2026 - 03:11 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 14, 2026 - 02:42 UTC
Update - We are continuing to investigate this issue.
Mar 14, 2026 - 02:27 UTC
Update - We are continuing to investigate this issue.
Mar 14, 2026 - 02:08 UTC
Investigating - We are currently investigating this issue.
Mar 14, 2026 - 02:07 UTC

About This Site

This page shows the status of Docusign's global systems and services.

• To view status for any date and/or incident within the last 90 days, click on the corresponding bar to view details
• You may also view the last 7 days of past incidents below the uptime graphs, or for beyond 7 days, click 'View historical uptime' below

Uptime over the past 90 days. View historical uptime.
eSignature Operational
90 days ago
99.98 % uptime
Today
NA1 Operational
90 days ago
99.94 % uptime
Today
NA2 Operational
90 days ago
99.96 % uptime
Today
NA3 Operational
90 days ago
99.96 % uptime
Today
NA4 Operational
90 days ago
99.95 % uptime
Today
CA Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
DEMO Operational
90 days ago
100.0 % uptime
Today
FedRAMP Operational
90 days ago
100.0 % uptime
Today
USFED Operational
90 days ago
100.0 % uptime
Today
JP Operational
90 days ago
100.0 % uptime
Today
CLM Degraded Performance
90 days ago
99.98 % uptime
Today
NA11 Operational
90 days ago
99.93 % uptime
Today
NA21 Operational
90 days ago
99.95 % uptime
Today
US11 Operational
90 days ago
99.99 % uptime
Today
US12 Operational
90 days ago
100.0 % uptime
Today
EU11 Operational
90 days ago
99.96 % uptime
Today
EU21 Degraded Performance
90 days ago
99.96 % uptime
Today
US13 Operational
90 days ago
100.0 % uptime
Today
UAT NA11 Operational
90 days ago
99.99 % uptime
Today
DEMO S1 Operational
90 days ago
100.0 % uptime
Today
S1.US Operational
90 days ago
100.0 % uptime
Today
S2.US Operational
90 days ago
100.0 % uptime
Today
S1.EU Operational
90 days ago
100.0 % uptime
Today
S1.AU Operational
90 days ago
100.0 % uptime
Today
TSP EU Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider (Demo) Operational
90 days ago
100.0 % uptime
Today
Rooms Operational
90 days ago
100.0 % uptime
Today
DEMO Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
100.0 % uptime
Today
East US 2 Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
North Central Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
100.0 % uptime
Today
East US 2 Operational
90 days ago
100.0 % uptime
Today
Notary Operational
90 days ago
100.0 % uptime
Today
Insight Operational
90 days ago
99.85 % uptime
Today
Europe West Operational
90 days ago
100.0 % uptime
Today
Europe North Operational
90 days ago
100.0 % uptime
Today
Europe Central Operational
90 days ago
100.0 % uptime
Today
North America West Operational
90 days ago
99.5 % uptime
Today
North America Northeast Operational
90 days ago
100.0 % uptime
Today
North America East Operational
90 days ago
99.75 % uptime
Today
North America Central Operational
90 days ago
99.75 % uptime
Today
Corporate Operational
Headquarters Operational
Customer Support Operational
Learning Portal Operational
Third Party Services Operational
Docusign.com Hosting Operational
Salesforce Operational
AWS ec2-us-west-2 Operational
Akamai Global Traffic Management Operational
Spreedly Core Transactional API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 15, 2026

Unresolved incident: CLM Customers may be having difficulties accessing EU and US sites (Incident 4517).

Mar 14, 2026
Mar 13, 2026

No incidents reported.

Mar 12, 2026
Users may encounter errors while attempting to upload or edit documents. (Incident 4504)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Mar 12, 22:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 12, 21:41 UTC
Update - We are continuing to work on a fix for this issue. We estimate the fix will be deployed by 22:30 UTC
Mar 12, 20:49 UTC
Update - We are continuing to work on a fix for this issue. We estimate the fix will be deployed by 22:30 UTC
Mar 12, 20:23 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 12, 19:23 UTC
Investigating - We are currently investigating this issue.
Mar 12, 18:15 UTC
Mar 11, 2026
A subset of Insight customers may experience issues accessing the Product (Incident 4480)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Mar 11, 00:24 UTC
Update - We are continuing to monitor for any further issues.
Mar 10, 23:21 UTC
Update - We are continuing to monitor for any further issues.
Mar 10, 22:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 10, 21:04 UTC
Update - We are continuing to work on a fix for this issue.
Mar 10, 20:15 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 10, 18:49 UTC
Update - Incident is actively being investigated.
Mar 10, 18:11 UTC
Update - We are continuing to investigate this issue.
Mar 10, 17:28 UTC
Update - We are continuing to investigate this issue.
Mar 10, 16:58 UTC
Investigating - We are currently investigating this issue.
Mar 10, 16:12 UTC
Mar 10, 2026
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
Users may experience delays or failures when attempting to upload documents via the MuleSoft API (incident 4455)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Mar 6, 18:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 6, 18:49 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 6, 17:37 UTC
Mar 5, 2026
eSign Prod: Customers using Authorize.net to Include a One-Time Payment Request may experience issues completing envelopes (Incident 4445)
Resolved - This incident has been resolved.
Mar 5, 20:50 UTC
Update - Our team is working closely with the payment gateway to resolve the issue. We are monitoring the situation and will post an update here as soon as we receive one.
Mar 5, 16:41 UTC
Update - We are continuing to investigate this issue.
Mar 4, 23:22 UTC
Update - We are continuing to investigate this issue.
Mar 4, 19:26 UTC
Investigating - We are currently investigating this issue.
Mar 4, 18:45 UTC
Mar 4, 2026
Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

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