All Systems Operational

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This page shows the status of Docusign's global systems and services.

• To view status for any date and/or incident within the last 90 days, click on the corresponding bar to view details
• You may also view the last 7 days of past incidents below the uptime graphs, or for beyond 7 days, click 'View historical uptime' below

Uptime over the past 90 days. View historical uptime.
eSignature Operational
90 days ago
99.94 % uptime
Today
NA1 ? Operational
90 days ago
99.98 % uptime
Today
NA2 ? Operational
90 days ago
99.98 % uptime
Today
NA3 ? Operational
90 days ago
99.98 % uptime
Today
NA4 ? Operational
90 days ago
99.98 % uptime
Today
CA ? Operational
90 days ago
99.99 % uptime
Today
AU ? Operational
90 days ago
99.95 % uptime
Today
EU ? Operational
90 days ago
99.97 % uptime
Today
DEMO ? Operational
90 days ago
100.0 % uptime
Today
FedRAMP ? Operational
90 days ago
100.0 % uptime
Today
USFED ? Operational
90 days ago
99.68 % uptime
Today
JP ? Operational
90 days ago
99.87 % uptime
Today
CLM ? Operational
90 days ago
99.96 % uptime
Today
NA11 Operational
90 days ago
99.99 % uptime
Today
NA21 Operational
90 days ago
99.93 % uptime
Today
US11 Operational
90 days ago
100.0 % uptime
Today
US12 Operational
90 days ago
100.0 % uptime
Today
EU11 ? Operational
90 days ago
100.0 % uptime
Today
EU21 Operational
90 days ago
100.0 % uptime
Today
US13 Operational
90 days ago
99.69 % uptime
Today
UAT NA11 Operational
90 days ago
100.0 % uptime
Today
S1 Operational
90 days ago
100.0 % uptime
Today
S2 Operational
90 days ago
100.0 % uptime
Today
DEMO S1 Operational
90 days ago
100.0 % uptime
Today
TSP EU Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider ? Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider (Demo) ? Operational
90 days ago
100.0 % uptime
Today
Rooms Operational
90 days ago
100.0 % uptime
Today
DEMO ? Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
100.0 % uptime
Today
East US 2 Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
North Central ? Operational
90 days ago
100.0 % uptime
Today
East US ? Operational
90 days ago
100.0 % uptime
Today
East US 2 ? Operational
90 days ago
100.0 % uptime
Today
Notary ? Operational
90 days ago
100.0 % uptime
Today
Corporate Operational
Headquarters ? Operational
Customer Support ? Operational
Learning Portal ? Operational
Third Party Services Operational
Docusign.com Hosting ? Operational
Salesforce ? Operational
AWS ec2-us-west-2 Operational
Akamai Global Traffic Management Operational
Spreedly Core Transactional API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 13, 2025

No incidents reported today.

Sep 12, 2025
NA/EU PROD eSign: Some users may encounter an error when attempting to login (DIRCA-3399)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Sep 12, 16:58 UTC
Update - A fix is still in progress, but users should start to see improvements. We will continue to provide updates until we are fully resolved.
Sep 12, 16:38 UTC
Update - We are continuing to work on a fix for this issue.
Sep 12, 15:38 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 12, 15:12 UTC
Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025
US12 PROD CLM: Users may be unable to login (DIRCA-3362)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Sep 8, 16:39 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 8, 16:31 UTC
Investigating - We are currently investigating this issue.
Sep 8, 16:17 UTC
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025
NA PROD eSign: Some users may experience issues when signing envelopes (DIRCA-3304)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced issues from 2025-09-03 04:10 PM UTC until 2025-09-03 07:00 PM UTC.
Sep 3, 19:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 3, 18:33 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 3, 18:27 UTC
NA PROD eSign: Users may experience latency when sending and signing (DIRCA-3298)
Postmortem - Read details
Sep 4, 23:02 UTC
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-09-03 02:04 PM UTC until 2025-09-03 03:24 PM UTC.
Sep 3, 15:56 UTC
Monitoring - A fix has been implemented and the issue is now mitigated. We are continuing to monitor service health prior to resolving this incident.
Sep 3, 15:34 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 3, 15:08 UTC
Update - We are continuing to investigate this issue.
Sep 3, 14:49 UTC
Investigating - We are currently investigating this issue.
Sep 3, 14:46 UTC
NA2 PROD eSign: Scheduled and Send Now reports may be delayed (DIRCA-3288)
Resolved - Mitigation steps have been applied which has improved performance, though some report delays may still occur as processing time fluctuates. We will continue monitoring closely and are working on additional improvements to further optimize report delivery times.
Sep 3, 01:46 UTC
Monitoring - A change has been applied and we are seeing processing times improve. Users may still experience some delays in processing while the backlog of reports completes.
Sep 2, 19:58 UTC
Update - We are continuing to work on a fix for this issue.
Sep 2, 19:30 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 2, 19:25 UTC
Investigating - We are currently investigating this issue.
Sep 2, 19:16 UTC
Sep 2, 2025
Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

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