All Systems Operational

About This Site

This page shows the status of Docusign's global systems and services.

• To view status for any date and/or incident within the last 90 days, click on the corresponding bar to view details
• You may also view the last 7 days of past incidents below the uptime graphs, or for beyond 7 days, click 'View historical uptime' below

Uptime over the past 90 days. View historical uptime.
eSignature Operational
90 days ago
99.86 % uptime
Today
NA1 ? Operational
90 days ago
99.97 % uptime
Today
NA2 ? Operational
90 days ago
99.98 % uptime
Today
NA3 ? Operational
90 days ago
99.98 % uptime
Today
NA4 ? Operational
90 days ago
99.97 % uptime
Today
CA ? Operational
90 days ago
99.99 % uptime
Today
AU ? Operational
90 days ago
99.94 % uptime
Today
EU ? Operational
90 days ago
99.97 % uptime
Today
DEMO ? Operational
90 days ago
99.97 % uptime
Today
FedRAMP ? Operational
90 days ago
100.0 % uptime
Today
USFED ? Operational
90 days ago
98.84 % uptime
Today
JP ? Operational
90 days ago
99.81 % uptime
Today
CLM ? Operational
90 days ago
99.96 % uptime
Today
NA11 Operational
90 days ago
99.99 % uptime
Today
NA21 Operational
90 days ago
100.0 % uptime
Today
US11 Operational
90 days ago
100.0 % uptime
Today
US12 Operational
90 days ago
100.0 % uptime
Today
EU11 ? Operational
90 days ago
99.99 % uptime
Today
EU21 Operational
90 days ago
100.0 % uptime
Today
US13 Operational
90 days ago
99.69 % uptime
Today
UAT NA11 Operational
90 days ago
99.97 % uptime
Today
S1 Operational
90 days ago
100.0 % uptime
Today
S2 Operational
90 days ago
100.0 % uptime
Today
DEMO S1 Operational
90 days ago
100.0 % uptime
Today
TSP EU Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider ? Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider (Demo) ? Operational
90 days ago
100.0 % uptime
Today
Rooms Operational
90 days ago
100.0 % uptime
Today
DEMO ? Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
100.0 % uptime
Today
East US 2 Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
North Central ? Operational
90 days ago
100.0 % uptime
Today
East US ? Operational
90 days ago
100.0 % uptime
Today
East US 2 ? Operational
90 days ago
100.0 % uptime
Today
Notary ? Operational
90 days ago
100.0 % uptime
Today
Corporate Operational
Headquarters ? Operational
Customer Support ? Operational
Learning Portal ? Operational
Third Party Services Operational
Docusign.com Hosting ? Operational
Salesforce ? Operational
AWS ec2-us-west-2 Operational
Akamai Global Traffic Management Operational
Spreedly Core Transactional API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 13, 2025

No incidents reported today.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025
Customers may have experienced an inability to login or stay logged in (DIRCA-3551)
Resolved - Customers may have experienced an inability to login or stay logged in

Customers may have experienced errors from 2025-10-08 05:29 PM UTC until 2025-10-08 05:48 PM UTC.
Oct 8, 18:15 UTC
Oct 7, 2025

No incidents reported.

Oct 6, 2025
Customers may experience login issues in US11, US12 & US13 (DIRCA-3535)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-10-06 04:04 AM UTC until 2025-10-06 05:10 AM UTC.
Oct 6, 06:25 UTC
Monitoring - Login functionality has been restored. The team will continue to monitor the system.
Oct 6, 06:16 UTC
Investigating - We are currently investigating this issue.
Oct 6, 05:00 UTC
Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025
Intermittent Latency on NA11 (DIRCA-3486)
Resolved - No further issues have been observed during the monitoring period.
Sep 30, 16:48 UTC
Monitoring - A fix has been implemented and we are seeing improvements in our telemetry. Teams will continue to monitor.
Sep 30, 16:01 UTC
Identified - Engineers have identified a potential cause for this issue and are applying a fix.
Sep 30, 15:33 UTC
Investigating - A small subset of customers in NA11 may experience intermittent latency while attempting to use the CLM API. Our engineering teams are currently engaged and actively triaging the cause of this impact.
Sep 30, 15:18 UTC
Sep 29, 2025

No incidents reported.

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