Users downloading archived document ZIP files may see missing official Docusign platform seals (Incident 5139)
Identified - An issue has been identified where documents downloaded via archived ZIP files with "masked fields" enabled are missing their Docusign platform seals. A fix is underway. We will provide an update upon resolution.

Target Fix Date: June 23, 2026

Temporary Workaround: Download documents individually rather than as an archived ZIP file to ensure platform seals are successfully applied.
Jun 18, 2026 - 22:43 UTC

About This Site

This page shows the status of Docusign's global systems and services.

• To view status for any date and/or incident within the last 90 days, click on the corresponding bar to view details
• You may also view the last 7 days of past incidents below the uptime graphs, or for beyond 7 days, click 'View historical uptime' below

Uptime over the past 90 days. View historical uptime.
eSignature Degraded Performance
90 days ago
99.99 % uptime
Today
AU Degraded Performance
90 days ago
99.98 % uptime
Today
CA Degraded Performance
90 days ago
99.99 % uptime
Today
EU Degraded Performance
90 days ago
99.97 % uptime
Today
FedRAMP Degraded Performance
90 days ago
100.0 % uptime
Today
JP1 Degraded Performance
90 days ago
100.0 % uptime
Today
NA1 Degraded Performance
90 days ago
99.98 % uptime
Today
NA2 Degraded Performance
90 days ago
99.98 % uptime
Today
NA3 Degraded Performance
90 days ago
99.98 % uptime
Today
NA4 Degraded Performance
90 days ago
99.99 % uptime
Today
USFED Degraded Performance
90 days ago
100.0 % uptime
Today
DEMO Degraded Performance
90 days ago
100.0 % uptime
Today
CLM Operational
90 days ago
99.99 % uptime
Today
EU11 Operational
90 days ago
100.0 % uptime
Today
EU21 Operational
90 days ago
100.0 % uptime
Today
NA11 Operational
90 days ago
100.0 % uptime
Today
NA21 Operational
90 days ago
99.99 % uptime
Today
S1.US Operational
90 days ago
100.0 % uptime
Today
S2.US Operational
90 days ago
100.0 % uptime
Today
S1.EU Operational
90 days ago
100.0 % uptime
Today
S1.AU Operational
90 days ago
100.0 % uptime
Today
US11 Operational
90 days ago
100.0 % uptime
Today
US12 Operational
90 days ago
100.0 % uptime
Today
US13 Operational
90 days ago
100.0 % uptime
Today
UAT NA11 Operational
90 days ago
99.98 % uptime
Today
DEMO S1 Operational
90 days ago
100.0 % uptime
Today
Trusted Service Provider Operational
90 days ago
99.99 % uptime
Today
PROD Operational
90 days ago
99.99 % uptime
Today
DEMO Operational
90 days ago
100.0 % uptime
Today
Rooms Operational
90 days ago
100.0 % uptime
Today
PROD Operational
90 days ago
100.0 % uptime
Today
DEMO Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
North Central Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
100.0 % uptime
Today
East US 2 Operational
90 days ago
100.0 % uptime
Today
Notary Operational
90 days ago
100.0 % uptime
Today
Insight Operational
90 days ago
100.0 % uptime
Today
EU.C Operational
90 days ago
100.0 % uptime
Today
EU.N Operational
90 days ago
100.0 % uptime
Today
EU.W Operational
90 days ago
100.0 % uptime
Today
NA.C Operational
90 days ago
100.0 % uptime
Today
NA.E Operational
90 days ago
100.0 % uptime
Today
NA.NE Operational
90 days ago
100.0 % uptime
Today
NA.W Operational
90 days ago
100.0 % uptime
Today
DEMO Operational
90 days ago
100.0 % uptime
Today
Corporate Operational
Headquarters Operational
Customer Support Operational
Learning Portal Operational
Third Party Services Operational
Docusign.com Hosting Operational
Salesforce Operational
AWS ec2-us-west-2 Operational
Akamai Global Traffic Management Operational
Spreedly Core Transactional API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 20, 2026

No incidents reported today.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Jun 17, 2026
Salesforce for Gen customers may be unable to generate documents (Incident 5132)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Jun 17, 23:26 UTC
Update - We continue to monitor the environment to ensure stability.
Jun 17, 22:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 17, 20:41 UTC
Investigating - We are actively investigating this issue.
Jun 17, 19:28 UTC
Jun 16, 2026
Salesforce for Gen customers are unable to generate documents (Incident-5122)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Jun 16, 23:30 UTC
Update - We are continuing to work on a fix for this issue.
Jun 16, 22:01 UTC
Identified - We have identified the issue and a fix is being implemented.
Jun 16, 22:00 UTC
Update - We continue to investigate the issue and additional resources have been engaged.
Jun 16, 20:46 UTC
Update - We continue to investigate the issue and additional resources have been engaged.
Jun 16, 18:28 UTC
Update - We continue to investigate the issue and additional resources have been engaged.
Jun 16, 17:59 UTC
Update - We are continuing to investigate this issue.
Jun 16, 16:54 UTC
Investigating - We are actively investigating this issue.
Jun 16, 16:52 UTC
Customers may experience intermittent latency (Incident 5118)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Jun 16, 17:18 UTC
Update - We continue to investigate the issue. Performance has improved but the issue is still under investigation.
Jun 16, 15:20 UTC
Update - We are continuing to investigate this issue.
Jun 16, 10:34 UTC
Investigating - We are actively investigating this issue.
Jun 16, 08:37 UTC
Jun 15, 2026
Users may experience performance latency when utilizing the doc2pdf service (Incident 5085)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Jun 15, 18:29 UTC
Identified - We are have identified the root cause and we are implementing a fix.
Jun 15, 17:24 UTC
Email notifications sent from custom domains may not be delivered (Incident 5106)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Jun 15, 14:51 UTC
Investigating - We are actively investigating the issue.
Jun 15, 14:00 UTC
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
Notification failures when utilising Outlook (Incident 5087)
Resolved - We can confirm that this issue is now resolved, thank you for your patience.
Jun 12, 06:37 UTC
Monitoring - A fix has been applied and our engineering teams are actively reviewing our telemetry to confirm this fix has mitigated the issue.
Jun 12, 06:10 UTC
Investigating - Customers utilising Outlook may receive delivery notification failures when sending envelopes to signers. Engineering teams have been engaged and we are actively triaiging this issue.
Jun 12, 06:04 UTC
Jun 11, 2026
Document Upload and Generation Errors (Incident 5073)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Jun 11, 23:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 11, 22:13 UTC
Identified - We have identified the issue and a fix is being implemented.
Jun 11, 22:05 UTC
Update - We continue to investigate the issue.
Jun 11, 21:52 UTC
Update - We continue to investigate the issue and additional resources have been engaged.
Jun 11, 20:34 UTC
Update - We continue to investigate the issue and additional resources have been engaged.
Jun 11, 20:19 UTC
Update - We are continuing to investigate this issue.
Jun 11, 19:49 UTC
Investigating - We are actively investigating this issue.
Jun 11, 19:03 UTC
Users may encounter errors when attempting to process envelopes (Incident 5072)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Jun 11, 21:50 UTC
Investigating - We are investigating this issue.
Jun 11, 19:45 UTC
Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

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