Customers may experience latency/failures to multiple services due to database maintenance.

Incident Report for Docusign

Resolved

This incident has been resolved.
Posted Mar 25, 2023 - 21:30 UTC

Monitoring

A fix has been implemented and we're monitoring the results.
Posted Mar 25, 2023 - 21:14 UTC

Update

The maintenance is progressing but needs more time to complete. More work is needed to ensure database high performance is back when it's done
Posted Mar 25, 2023 - 16:16 UTC

Update

Maintenance is still in progress and we are closely monitoring.
Posted Mar 25, 2023 - 14:48 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 25, 2023 - 13:53 UTC

Investigating

We are currently investigating this issue.
Posted Mar 25, 2023 - 13:49 UTC
This incident affected: CLM (NA11).