NA2 eSign: Some users may experience a problem uploading documents (DIRCA-2570)

Incident Report for Docusign

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Posted May 09, 2025 - 18:03 UTC

Update

We are continuing to investigate this issue.
Posted May 09, 2025 - 17:08 UTC

Investigating

We are investigating reports of some users unable to upload Microsoft Word documents.
Posted May 09, 2025 - 17:08 UTC
This incident affected: eSignature (NA2).