All Systems Operational

About This Site

This page shows the status of Docusign's global systems and services.

• To view status for any date and/or incident within the last 90 days, click on the corresponding bar to view details
• You may also view the last 7 days of past incidents below the uptime graphs, or for beyond 7 days, click 'View historical uptime' below

Uptime over the past 90 days. View historical uptime.
eSignature Operational
90 days ago
99.98 % uptime
Today
NA1 ? Operational
90 days ago
99.97 % uptime
Today
NA2 ? Operational
90 days ago
99.97 % uptime
Today
NA3 ? Operational
90 days ago
99.97 % uptime
Today
NA4 ? Operational
90 days ago
99.97 % uptime
Today
CA ? Operational
90 days ago
100.0 % uptime
Today
AU ? Operational
90 days ago
100.0 % uptime
Today
EU ? Operational
90 days ago
100.0 % uptime
Today
DEMO ? Operational
90 days ago
99.96 % uptime
Today
FedRAMP ? Operational
90 days ago
100.0 % uptime
Today
USFED ? Operational
90 days ago
99.98 % uptime
Today
JP ? Operational
90 days ago
99.97 % uptime
Today
CLM ? Operational
90 days ago
99.98 % uptime
Today
NA11 Operational
90 days ago
100.0 % uptime
Today
NA21 Operational
90 days ago
100.0 % uptime
Today
US11 Operational
90 days ago
99.99 % uptime
Today
US12 Operational
90 days ago
100.0 % uptime
Today
EU11 ? Operational
90 days ago
100.0 % uptime
Today
EU21 Operational
90 days ago
99.99 % uptime
Today
US13 Operational
90 days ago
99.91 % uptime
Today
UAT Operational
90 days ago
99.99 % uptime
Today
TSP EU Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider ? Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider (Demo) ? Operational
90 days ago
99.99 % uptime
Today
Rooms Operational
90 days ago
100.0 % uptime
Today
DEMO ? Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
100.0 % uptime
Today
East US 2 Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
North Central ? Operational
90 days ago
100.0 % uptime
Today
East US ? Operational
90 days ago
100.0 % uptime
Today
East US 2 ? Operational
90 days ago
100.0 % uptime
Today
Notary ? Operational
90 days ago
99.98 % uptime
Today
Corporate Operational
Headquarters ? Operational
Customer Support ? Operational
Learning Portal ? Operational
Third Party Services Operational
Docusign.com Hosting ? Operational
Salesforce ? Operational
AWS ec2-us-west-2 Operational
Akamai Global Traffic Management Operational
Spreedly Core Transactional API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 11, 2024

No incidents reported today.

Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024
Some customers are experiencing errors when using Bulk Send Envelope (DIRCA-1979)
Postmortem - Read details
Dec 10, 18:55 UTC
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2024-12-05 09:12 PM UTC until 2024-12-06 00:56 AM UTC.
Dec 6, 01:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 6, 00:53 UTC
Update - We are continuing to work on a fix for this issue.
Dec 6, 00:53 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 6, 00:30 UTC
Update - We are continuing to investigate this issue.
Dec 6, 00:30 UTC
Investigating - We are currently investigating the issue.
Dec 5, 23:39 UTC
Some eSign customers are unable to generate a combined download PDF (DIRCA-1979)
Postmortem - Read details
Dec 10, 18:56 UTC
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2024-12-05 09:12 PM UTC until 2024-12-06 00:56 AM UTC.
Dec 6, 00:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 5, 23:58 UTC
Update - We are continuing to work on a fix for this issue.
Dec 5, 22:51 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 5, 22:49 UTC
Investigating - We are currently investigating this issue.
Dec 5, 22:11 UTC
Dec 5, 2024
Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024
eSign customers may be unable to access Knowledge-Based Authentication (DIRCA-1958)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2024-11-27 10:40 PM UTC until 2024-11-28 01:22 AM UTC
Nov 28, 01:51 UTC
Update - We are continuing to work on a fix for this issue.
Nov 28, 00:36 UTC
Identified - We have identified the cause and are working with a 3rd party provider to resolve the issue.
Nov 28, 00:05 UTC
Investigating - We are currently investigating this issue.
Nov 27, 23:46 UTC
Nov 27, 2024
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