All Systems Operational

About This Site

This page shows the status of Docusign's global systems and services.

• To view status for any date and/or incident within the last 90 days, click on the corresponding bar to view details
• You may also view the last 7 days of past incidents below the uptime graphs, or for beyond 7 days, click 'View historical uptime' below

eSignature Operational
90 days ago
99.99 % uptime
Today
NA1 ? Operational
90 days ago
100.0 % uptime
Today
NA2 ? Operational
90 days ago
100.0 % uptime
Today
NA3 ? Operational
90 days ago
100.0 % uptime
Today
NA4 ? Operational
90 days ago
100.0 % uptime
Today
CA ? Operational
90 days ago
100.0 % uptime
Today
AU ? Operational
90 days ago
100.0 % uptime
Today
EU ? Operational
90 days ago
100.0 % uptime
Today
DEMO ? Operational
90 days ago
99.98 % uptime
Today
FedRAMP ? Operational
90 days ago
100.0 % uptime
Today
USFED ? Operational
90 days ago
99.98 % uptime
Today
JP ? Operational
90 days ago
99.97 % uptime
Today
CLM ? Operational
90 days ago
99.99 % uptime
Today
NA11 Operational
90 days ago
100.0 % uptime
Today
NA21 Operational
90 days ago
100.0 % uptime
Today
US11 Operational
90 days ago
99.99 % uptime
Today
US12 Operational
90 days ago
100.0 % uptime
Today
EU11 ? Operational
90 days ago
100.0 % uptime
Today
EU21 Operational
90 days ago
99.99 % uptime
Today
US13 Operational
90 days ago
99.98 % uptime
Today
UAT Operational
90 days ago
99.99 % uptime
Today
TSP EU Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider ? Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider (Demo) ? Operational
90 days ago
99.99 % uptime
Today
Rooms Operational
90 days ago
100.0 % uptime
Today
DEMO ? Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
100.0 % uptime
Today
East US 2 Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
North Central ? Operational
90 days ago
100.0 % uptime
Today
East US ? Operational
90 days ago
100.0 % uptime
Today
East US 2 ? Operational
90 days ago
100.0 % uptime
Today
Notary ? Operational
90 days ago
100.0 % uptime
Today
Corporate Operational
Headquarters ? Operational
Customer Support ? Operational
Learning Portal ? Operational
Third Party Services Operational
Docusign.com Hosting ? Operational
Salesforce ? Operational
AWS ec2-us-west-2 Operational
Akamai Global Traffic Management Operational
Spreedly Core Transactional API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 14, 2024

No incidents reported today.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2024-11-06 20:43 UTC until 2024-11-06 22:36 UTC.

Nov 6, 22:36 UTC
Update - We are continuing to investigate this issue.
Nov 6, 22:21 UTC
Update - We are continuing to investigate this issue.
Nov 6, 22:11 UTC
Investigating - We are currently investigating this issue.
Nov 6, 20:43 UTC
Nov 5, 2024
Resolved - This incident has been resolved.
Nov 5, 14:17 UTC
Identified - We are still seeing issue and implemeting a fix to resolve it.
Nov 5, 13:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 5, 12:39 UTC
Update - We are still investigating this issue to identify the root cause.
Nov 5, 12:08 UTC
Investigating - We are currently investigating this issue.
Nov 5, 10:39 UTC
Resolved - A subset of CLM customers in EU21 may have seen intermittent timeouts from AI suggestions.

Customers may have experienced errors from 2024-11-05 02:07 PM UTC until 2024-11-07 09:22 PM UTC.

Nov 5, 14:00 UTC
Resolved - This incident has been resolved.

Customers may have experienced errors from 2024-11-05 01:40UTC until 2024-11-05 03:12UTC.

Nov 5, 03:12 UTC
Investigating - We are currently investigating this issue.
Nov 5, 03:02 UTC
Resolved - This incident has been resolved.

Customers may have experienced errors from 2024-11-05 01:59UTC until 2024-11-05 02:39UTC.

Nov 5, 02:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 5, 02:45 UTC
Investigating - We are currently investigating this issue.
Nov 5, 02:35 UTC
Nov 4, 2024

No incidents reported.

Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024
Resolved - Deployment is complete. This incident is resolved.
Oct 31, 04:54 UTC
Update - A deployment to address the issue is in progress. Next update before 11 PM PDT.
Oct 31, 03:14 UTC
Update - We continue to work on a fix for this issue. Next update will be provided by 8PM PT, October 30.
Oct 31, 00:05 UTC
Identified - The cause has been identified and a fix is being planned. We will provide an update by 5 PM PT, October 30.
Oct 30, 16:44 UTC
Investigating - A subset of customers may experience latency when using the platform. We are currently investigating this issue.
Oct 30, 14:53 UTC