All Systems Operational

About This Site

This page shows the status of Docusign's global systems and services.

• To view status for any date and/or incident within the last 90 days, click on the corresponding bar to view details
• You may also view the last 7 days of past incidents below the uptime graphs, or for beyond 7 days, click 'View historical uptime' below

Uptime over the past 90 days. View historical uptime.
eSignature Operational
90 days ago
99.97 % uptime
Today
NA1 ? Operational
90 days ago
99.97 % uptime
Today
NA2 ? Operational
90 days ago
99.89 % uptime
Today
NA3 ? Operational
90 days ago
99.89 % uptime
Today
NA4 ? Operational
90 days ago
99.97 % uptime
Today
CA ? Operational
90 days ago
100.0 % uptime
Today
AU ? Operational
90 days ago
100.0 % uptime
Today
EU ? Operational
90 days ago
100.0 % uptime
Today
DEMO ? Operational
90 days ago
99.97 % uptime
Today
FedRAMP ? Operational
90 days ago
100.0 % uptime
Today
USFED ? Operational
90 days ago
99.98 % uptime
Today
JP ? Operational
90 days ago
100.0 % uptime
Today
CLM ? Operational
90 days ago
99.99 % uptime
Today
NA11 Operational
90 days ago
99.99 % uptime
Today
NA21 Operational
90 days ago
99.98 % uptime
Today
US11 Operational
90 days ago
100.0 % uptime
Today
US12 Operational
90 days ago
100.0 % uptime
Today
EU11 ? Operational
90 days ago
100.0 % uptime
Today
EU21 Operational
90 days ago
100.0 % uptime
Today
US13 Operational
90 days ago
99.99 % uptime
Today
UAT Operational
90 days ago
100.0 % uptime
Today
TSP EU Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider ? Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider (Demo) ? Operational
90 days ago
100.0 % uptime
Today
Rooms Operational
90 days ago
100.0 % uptime
Today
DEMO ? Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
100.0 % uptime
Today
East US 2 Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
North Central ? Operational
90 days ago
100.0 % uptime
Today
East US ? Operational
90 days ago
100.0 % uptime
Today
East US 2 ? Operational
90 days ago
100.0 % uptime
Today
Notary ? Operational
90 days ago
99.98 % uptime
Today
Corporate Operational
Headquarters ? Operational
Customer Support ? Operational
Learning Portal ? Operational
Third Party Services Operational
Docusign.com Hosting ? Operational
Salesforce ? Operational
AWS ec2-us-west-2 Operational
Akamai Global Traffic Management Operational
Spreedly Core Transactional API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 9, 2025

No incidents reported today.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025
Customers in NA2 and NA3 may be experiencing errors in using eSign (DIRCA-2142)
Postmortem - Read details
Feb 6, 23:17 UTC
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-02-05 06:56 PM UTC until 2025-02-05 08:27 PM UTC.
Feb 5, 22:14 UTC
Monitoring - At this time, this issue has been mitigated on NA2 and NA3 and services have returned to normal performance. The team continues to actively monitor.
Feb 5, 20:49 UTC
Identified - The team has taken steps to mitigate impact and we are seeing significant improvement. Users may still see impact to some functions.
Feb 5, 20:18 UTC
Update - We are continuing to investigate this issue.
Feb 5, 19:31 UTC
Update - NA2 and NA3 sites are now available, however users are experiencing latency. The team continues to investigate and work on restoring normal service levels.
Feb 5, 19:31 UTC
Investigating - We are currently investigating this issue.
Feb 5, 19:08 UTC
Feb 4, 2025
CLM NA21 was temporarily unavailable (DIRCA-2136)
Postmortem - Read details
Feb 6, 18:23 UTC
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

The CLM NA21 site was unavailable from 2025-02-04 02:14 PM UTC until 2025-02-04 02:35 PM UTC.
Feb 4, 14:14 UTC
Feb 3, 2025
NA21 customers may have experienced issues accessing the reporting service (DIRCA-2133)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

A subset of customers may have experienced issues accessing the reporting service from 2025-02-03 06:30 AM UTC until 2025-02-03 03:02 PM UTC.
Feb 3, 16:06 UTC
Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.

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