All Systems Operational

About This Site

This page shows the status of Docusign's global systems and services.

• To view status for any date and/or incident within the last 90 days, click on the corresponding bar to view details
• You may also view the last 7 days of past incidents below the uptime graphs, or for beyond 7 days, click 'View historical uptime' below

Uptime over the past 90 days. View historical uptime.
eSignature Operational
90 days ago
99.93 % uptime
Today
NA1 ? Operational
90 days ago
99.93 % uptime
Today
NA2 ? Operational
90 days ago
99.96 % uptime
Today
NA3 ? Operational
90 days ago
99.94 % uptime
Today
NA4 ? Operational
90 days ago
99.9 % uptime
Today
CA ? Operational
90 days ago
99.96 % uptime
Today
AU ? Operational
90 days ago
99.91 % uptime
Today
EU ? Operational
90 days ago
99.94 % uptime
Today
DEMO ? Operational
90 days ago
99.89 % uptime
Today
FedRAMP ? Operational
90 days ago
100.0 % uptime
Today
USFED ? Operational
90 days ago
99.83 % uptime
Today
JP ? Operational
90 days ago
99.97 % uptime
Today
CLM ? Operational
90 days ago
99.99 % uptime
Today
NA11 Operational
90 days ago
99.99 % uptime
Today
NA21 Operational
90 days ago
100.0 % uptime
Today
US11 Operational
90 days ago
99.99 % uptime
Today
US12 Operational
90 days ago
100.0 % uptime
Today
EU11 ? Operational
90 days ago
99.99 % uptime
Today
EU21 Operational
90 days ago
99.99 % uptime
Today
US13 Operational
90 days ago
99.99 % uptime
Today
UAT NA11 Operational
90 days ago
99.99 % uptime
Today
S1 Operational
90 days ago
100.0 % uptime
Today
S2 Operational
90 days ago
100.0 % uptime
Today
DEMO S1 Operational
90 days ago
100.0 % uptime
Today
TSP EU Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider ? Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider (Demo) ? Operational
90 days ago
100.0 % uptime
Today
Rooms Operational
90 days ago
99.99 % uptime
Today
DEMO ? Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
99.98 % uptime
Today
East US 2 Operational
90 days ago
99.98 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
North Central ? Operational
90 days ago
100.0 % uptime
Today
East US ? Operational
90 days ago
100.0 % uptime
Today
East US 2 ? Operational
90 days ago
100.0 % uptime
Today
Notary ? Operational
90 days ago
100.0 % uptime
Today
Corporate Operational
Headquarters ? Operational
Customer Support ? Operational
Learning Portal ? Operational
Third Party Services Operational
Docusign.com Hosting ? Operational
Salesforce ? Operational
AWS ec2-us-west-2 Operational
Akamai Global Traffic Management Operational
Spreedly Core Transactional API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 24, 2025
Customers in Asia may experience issues accessing and logging into eSign (DIRCA-2840)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Jun 24, 09:18 UTC
Update - We are continuing to investigate this issue.
Jun 24, 08:55 UTC
Investigating - We are currently investigating this issue.
Jun 24, 08:55 UTC
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025
EU eSign: Some users may experience increased latency or errors when sending or using connect (DIRCA-2821)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-06-20 07:00 PM UTC until 2025-06-20 08:03 PM UTC.
Jun 20, 20:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 20, 20:10 UTC
Investigating - We are currently investigating this issue.
Jun 20, 19:41 UTC
Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025
Some CLM NA21 customers may experience errors when attempting to login, load pages, or make API calls (DIRCA-2794)
Postmortem - Read details
Jun 17, 18:21 UTC
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-06-16 01:50 PM UTC until 2025-06-16 08:53 PM UTC. Customers who experienced failed workflows may have to restart them based on business need.
Jun 16, 21:02 UTC
Update - At this point users in NA21 should be able to login and access most CLM functionality. Some users may still experience errors when running workflows. We are continuing to work on resolution of the workflow issue.
Jun 16, 19:38 UTC
Monitoring - A fix has been implemented and we are seeing improvements. We will continue to monitor and will update once we are fully resolved.
Jun 16, 19:21 UTC
Update - We continue to work on resolving the issue.
Jun 16, 17:45 UTC
Identified - The issue has been identified and we are working on resolving the problem.
Jun 16, 15:54 UTC
Update - We are continuing to investigate this issue.
Jun 16, 15:08 UTC
Investigating - We are currently investigating this issue.
Jun 16, 14:37 UTC
Jun 15, 2025

No incidents reported.

Jun 14, 2025
NA21 CLM: Users may be unable to access content and execute reports (DIRCA-2787)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-06-13 11:30 PM UTC until 2025-06-14 03:35 AM UTC.
Jun 14, 05:25 UTC
Monitoring - A fix has been implemented which restores service for most requests, although access to some recently uploaded documents may still be impacted. We continue to work on restoring access to all content.
Jun 14, 02:42 UTC
Update - We are continuing to work on a fix for this issue.
Jun 14, 02:20 UTC
Update - We are continuing to work on this issue. A fix is being deployed to resolve the problem.
Jun 14, 01:48 UTC
Identified - Some users may be experiencing errors when attempting to access content in their CLM account. We have identified the cause of the issue and are working on a resolution.
Jun 14, 01:19 UTC
Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage