All Systems Operational

About This Site

This page shows the status of DocuSign's global systems and services.

• To view status for any date and/or incident within the last 90 days, click on the corresponding bar to view details
• You may also view the last 7 days of past incidents below the uptime graphs, or for beyond 7 days, click 'View historical uptime' below

Uptime over the past 90 days. View historical uptime.
eSignature Operational
90 days ago
99.92 % uptime
Today
NA1
Operational
90 days ago
99.91 % uptime
Today
NA2
Operational
90 days ago
99.9 % uptime
Today
NA3
Operational
90 days ago
100.0 % uptime
Today
NA4
Operational
90 days ago
99.9 % uptime
Today
CA
Operational
90 days ago
99.9 % uptime
Today
AU
Operational
90 days ago
99.87 % uptime
Today
EU
Operational
90 days ago
99.9 % uptime
Today
DEMO
Operational
90 days ago
99.92 % uptime
Today
FedRAMP
Operational
90 days ago
100.0 % uptime
Today
CLM
Operational
90 days ago
99.99 % uptime
Today
NA11 Operational
90 days ago
99.98 % uptime
Today
NA21 Operational
90 days ago
99.99 % uptime
Today
US11 Operational
90 days ago
100.0 % uptime
Today
US12 Operational
90 days ago
100.0 % uptime
Today
EU11
Operational
90 days ago
99.99 % uptime
Today
EU21 Operational
90 days ago
99.99 % uptime
Today
AU11
Operational
90 days ago
100.0 % uptime
Today
US13 Operational
90 days ago
100.0 % uptime
Today
UAT Operational
90 days ago
100.0 % uptime
Today
TSP EU Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider
Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider (Demo)
Operational
90 days ago
99.99 % uptime
Today
Rooms Operational
90 days ago
99.99 % uptime
Today
DEMO
Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
99.97 % uptime
Today
East US 2 Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
North Central
Operational
90 days ago
100.0 % uptime
Today
East US
Operational
90 days ago
100.0 % uptime
Today
East US 2
Operational
90 days ago
100.0 % uptime
Today
Notary
Operational
90 days ago
100.0 % uptime
Today
Corporate Operational
Headquarters
Operational
Customer Support
Operational
Learning Portal
Operational
Third Party Services Operational
DocuSign.com Hosting
Operational
Salesforce
Operational
AWS ec2-us-west-2 Operational
Akamai Global Traffic Management Operational
Spreedly Core Transactional API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 3, 2023

No incidents reported today.

Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023
Customers may have had experienced errors or time outs when accessing the eSignature AU environment - IM-38955
Resolved - This incident has been resolved.
Sep 27, 00:25 UTC
Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023
Workflow processing for some North American data center customers is getting stuck and failing to complete. (IM-38937)
Postmortem - Read details
Sep 22, 23:55 UTC
Resolved - This incident has been resolved.
Sep 21, 18:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 18:09 UTC
Update - We are continuing to investigate this issue.
Sep 21, 18:05 UTC
Update - Workflow processing for some North American data center customers is getting stuck and failing to complete.
Sep 21, 17:53 UTC
Update - We are continuing to investigate this issue.
Sep 21, 17:07 UTC
Investigating - We are currently investigating this issue.
Sep 21, 16:29 UTC
Sep 20, 2023
We're investigating an issue with SalesForce. Some customers might see issues integrating with SalesForce Gen. (IM-38926)
Resolved - This incident has been resolved
Sep 20, 19:57 UTC
Monitoring - Salesforce has resolved the issue and we are now monitoring success.
Salesforce Outage: https://status.salesforce.com/generalmessages/1212
Sep 20, 16:19 UTC
Investigating - We are currently investigating this issue.
Sep 20, 15:17 UTC
Sep 19, 2023

No incidents reported.

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