All Systems Operational

About This Site

This page shows the status of Docusign's global systems and services.

• To view status for any date and/or incident within the last 90 days, click on the corresponding bar to view details
• You may also view the last 7 days of past incidents below the uptime graphs, or for beyond 7 days, click 'View historical uptime' below

Uptime over the past 90 days. View historical uptime.
eSignature Operational
90 days ago
99.9 % uptime
Today
NA1 ? Operational
90 days ago
99.87 % uptime
Today
NA2 ? Operational
90 days ago
99.78 % uptime
Today
NA3 ? Operational
90 days ago
99.79 % uptime
Today
NA4 ? Operational
90 days ago
99.87 % uptime
Today
CA ? Operational
90 days ago
99.87 % uptime
Today
AU ? Operational
90 days ago
99.88 % uptime
Today
EU ? Operational
90 days ago
99.88 % uptime
Today
DEMO ? Operational
90 days ago
100.0 % uptime
Today
FedRAMP ? Operational
90 days ago
100.0 % uptime
Today
USFED ? Operational
90 days ago
99.98 % uptime
Today
JP ? Operational
90 days ago
100.0 % uptime
Today
CLM ? Operational
90 days ago
99.99 % uptime
Today
NA11 Operational
90 days ago
100.0 % uptime
Today
NA21 Operational
90 days ago
99.99 % uptime
Today
US11 Operational
90 days ago
100.0 % uptime
Today
US12 Operational
90 days ago
100.0 % uptime
Today
EU11 ? Operational
90 days ago
100.0 % uptime
Today
EU21 Operational
90 days ago
100.0 % uptime
Today
US13 Operational
90 days ago
100.0 % uptime
Today
UAT Operational
90 days ago
100.0 % uptime
Today
TSP EU Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider ? Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider (Demo) ? Operational
90 days ago
99.99 % uptime
Today
Rooms Operational
90 days ago
100.0 % uptime
Today
DEMO ? Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
100.0 % uptime
Today
East US 2 Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
North Central ? Operational
90 days ago
100.0 % uptime
Today
East US ? Operational
90 days ago
100.0 % uptime
Today
East US 2 ? Operational
90 days ago
100.0 % uptime
Today
Notary ? Operational
90 days ago
100.0 % uptime
Today
Corporate Operational
Headquarters ? Operational
Customer Support ? Operational
Learning Portal ? Operational
Third Party Services Operational
Docusign.com Hosting ? Operational
Salesforce ? Operational
AWS ec2-us-west-2 Operational
Akamai Global Traffic Management Operational
Spreedly Core Transactional API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 22, 2025

No incidents reported today.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Customers may see errors when logging into ESign (DIRCA-2334)
Postmortem - Read details
Mar 21, 16:05 UTC
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-03-19 03:16 AM UTC until 2025-03-19 08:32 AM UTC.
Mar 19, 08:44 UTC
Identified - The issue has been identified. The team are working on a fix. Additionally, customers may experience issues with signing documents.
Mar 19, 07:45 UTC
Update - We are continuing to investigate this issue.
Mar 19, 06:13 UTC
Investigating - We are currently investigating this issue.
Mar 19, 06:09 UTC
CLM UAT: Some customers may experience intermittent delays in requests (DIRCA-2336)
Resolved - The incident has been resolved. Outage duration and incident timelines are subject to revision pending the results of any related investigation.
Mar 19, 04:00 UTC
Investigating - We are currently investigating this issue.
Mar 19, 03:22 UTC
Mar 18, 2025

No incidents reported.

Mar 17, 2025
EU21 CLM: Users may experience errors or latency in searching (DIRCA-2317)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-03-17 01:05 PM UTC until 2025-03-17 11:02 PM UTC.
Mar 17, 23:34 UTC
Monitoring - The team has put additional mitigations in place and we are seeing improvements to the response time and error rate of requests. We will continue to monitor and update until fully resolved.
Mar 17, 22:07 UTC
Update - Several mitigations have been implemented, but they have only provided brief periods of relief. The team is actively working to stabilize the customer search experience. During this time, some customers may still experience delays or errors in Search.
Mar 17, 21:29 UTC
Update - The team continues to investigate the issue.
Mar 17, 19:20 UTC
Update - We are continuing to investigate this issue.
Mar 17, 17:37 UTC
Investigating - We are currently investigating this issue. Some users may experience latency or errors in searching. Additionally some users may experience latency in indexing new documents.
Mar 17, 16:58 UTC
Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025
CLM EU11: Users may receive an error when attempting to use SFTP (DIRCA-2309)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-03-12 02:27 AM UTC until 2025-03-14 08:43 PM UTC.
Mar 14, 20:48 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 14, 20:35 UTC
Investigating - We are currently investigating this issue.
Mar 14, 20:11 UTC
Mar 13, 2025

No incidents reported.

Mar 12, 2025
Customers in NA2 may experience issues using eSign (DIRCA-2299)
Postmortem - Read details
Mar 13, 20:38 UTC
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-03-12 02:54 PM UTC until 2025-03-12 03:05 PM UTC.
Mar 12, 17:00 UTC
Monitoring - Customers may have experienced issues using eSign from 02:54 PM UTC - 03:05 PM UTC.
Mar 12, 15:15 UTC
Investigating - We are currently investigating this issue.
Mar 12, 15:04 UTC
Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

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