All Systems Operational

About This Site

This page shows the status of DocuSign's global systems and services.

• To view status for any date and/or incident within the last 90 days, click on the corresponding bar to view details
• You may also view the last 7 days of past incidents below the uptime graphs, or for beyond 7 days, click 'View historical uptime' below

Uptime over the past 90 days. View historical uptime.
eSignature Operational
90 days ago
99.96 % uptime
Today
NA1 ? Operational
90 days ago
99.99 % uptime
Today
NA2 ? Operational
90 days ago
99.92 % uptime
Today
NA3 ? Operational
90 days ago
99.99 % uptime
Today
NA4 ? Operational
90 days ago
99.99 % uptime
Today
CA ? Operational
90 days ago
100.0 % uptime
Today
AU ? Operational
90 days ago
99.99 % uptime
Today
EU ? Operational
90 days ago
99.83 % uptime
Today
DEMO ? Operational
90 days ago
99.95 % uptime
Today
FedRAMP ? Operational
90 days ago
100.0 % uptime
Today
CLM ? Operational
90 days ago
99.99 % uptime
Today
NA11 Operational
90 days ago
99.99 % uptime
Today
NA21 Operational
90 days ago
99.99 % uptime
Today
US11 Operational
90 days ago
100.0 % uptime
Today
US12 Operational
90 days ago
99.99 % uptime
Today
EU11 ? Operational
90 days ago
99.99 % uptime
Today
EU21 Operational
90 days ago
99.99 % uptime
Today
AU11 ? Operational
90 days ago
100.0 % uptime
Today
TSP EU Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider ? Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider (Demo) ? Operational
90 days ago
99.99 % uptime
Today
Rooms Operational
90 days ago
100.0 % uptime
Today
DEMO ? Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
100.0 % uptime
Today
East US 2 Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
North Central ? Operational
90 days ago
100.0 % uptime
Today
East US ? Operational
90 days ago
100.0 % uptime
Today
East US 2 ? Operational
90 days ago
100.0 % uptime
Today
Notary ? Operational
90 days ago
100.0 % uptime
Today
Corporate Operational
Headquarters ? Operational
Customer Support ? Operational
Learning Portal ? Operational
Third Party Services Operational
DocuSign.com Hosting ? Operational
Salesforce ? Operational
AWS ec2-us-west-2 Operational
Akamai Global Traffic Management Operational
Spreedly Core Transactional API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 7, 2023

No incidents reported today.

Jun 6, 2023

No incidents reported.

Jun 5, 2023

No incidents reported.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023
Customers may have been redirected to an error page or experienced latency
Resolved - This incident has been resolved.
May 31, 17:21 UTC
Investigating - TEST
May 31, 17:07 UTC
Some customers may be experiencing workflow activity messages being incorrectly translated. IM-38374
Resolved - This incident has been resolved.
May 31, 03:10 UTC
Update - We are continuing to monitor for any further issues. IM-38374
May 27, 19:32 UTC
Update - We are continuing to monitor for any further issues.
May 27, 03:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 27, 02:05 UTC
Update - We are continuing to work on a fix for this issue.
May 27, 00:39 UTC
Update - We are continuing to work on a fix.
May 26, 20:53 UTC
Identified - The issue has been identified and a fix is being implemented.
May 26, 20:26 UTC
May 30, 2023
Some customers may have experienced service degradation and workflow latency in NA2 - 17:00 to 17:18 UTC - IM-38381
Resolved - This incident has been resolved.
May 30, 17:00 UTC
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023
Background Jobs Engine Issues in North America
Resolved - This incident has been resolved.
May 27, 00:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 24, 22:11 UTC
Update - We are continuing to investigate this issue.
May 24, 21:02 UTC
Investigating - Customers may see blocked jobs in North America related to our background jobs engine. The jobs engine processes jobs such as Envelope Transfer, User export and more.
May 24, 21:01 UTC
May 26, 2023
May 25, 2023
A limited number of customers may experience some latency
Resolved - This incident has been resolved.
May 25, 19:04 UTC
Update - We are continuing to monitor for any further issues.
May 25, 18:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 25, 18:47 UTC
May 24, 2023
Customers may experience latency on NA1/NA4 between 18:00 UTC and 18:06 UTC
Resolved - This incident has been resolved.
May 24, 21:51 UTC
Update - We have registered another occurrence from 19:02 UTC to 19:08 UTC.
May 24, 19:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 24, 18:39 UTC
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