Customers may experience errors loading PowerForms to sign envelopes (Incident 5417)

Incident Report for Docusign

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Posted Jul 17, 2026 - 17:54 UTC

Identified

We have identified the issue and a fix is being implemented.
Posted Jul 17, 2026 - 17:46 UTC

Investigating

We are actively investigating this issue.
Posted Jul 17, 2026 - 17:33 UTC
This incident affected: eSignature (NA1, NA2, NA3, NA4).
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