Users may experience reporting data delays DIRCA-4177

Incident Report for Docusign

Update

We are continuing to work on a fix. Please refer to https://www.docusign.com/trust/alerts/planned-maintenance-for-clm-production-na21-customers-january-24-2026 for more information.
Posted Jan 23, 2026 - 02:07 UTC

Identified

The issue has been identified and a fix is being scheduled.
Posted Jan 23, 2026 - 00:07 UTC

Investigating

We are currently investigating this issue.
Posted Jan 22, 2026 - 23:31 UTC
This incident affects: CLM (NA21).