A small subset of customers may have intermittently experienced errors when attempting to access envelopes during the signing process.
Incident Report for DocuSign
Resolved
The incident has been resolved. Outage duration and incident timelines are subject to revision pending the results of any related investigation.
Posted Mar 18, 2024 - 17:37 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 18, 2024 - 17:33 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 18, 2024 - 17:25 UTC
Investigating
We are currently investigating this issue.
Posted Mar 18, 2024 - 17:24 UTC
This incident affected: eSignature (DEMO).