Customers may experience login issues in US11, US12 & US13 (DIRCA-3535)

Incident Report for Docusign

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-10-06 04:04 AM UTC until 2025-10-06 05:10 AM UTC.
Posted Oct 06, 2025 - 06:25 UTC

Monitoring

Login functionality has been restored. The team will continue to monitor the system.
Posted Oct 06, 2025 - 06:16 UTC

Investigating

We are currently investigating this issue.
Posted Oct 06, 2025 - 05:00 UTC
This incident affected: CLM (US11, US12, US13).
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