Users may see an error when uploading a workflow in Maestro (DIRCA-4229)

Incident Report for Docusign

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Some customers may have experienced an error when uploading a workflow in Maestro from 2026-01-29 04:06 PM UTC until 2026-01-29 05:00 PM UTC.

Posted Jan 29, 2026 - 17:22 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jan 29, 2026 - 17:05 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 29, 2026 - 17:05 UTC

Update

We are continuing to investigate this issue.

Posted Jan 29, 2026 - 16:42 UTC

Investigating

We are currently investigating the issue.

Posted Jan 29, 2026 - 16:34 UTC

This incident affected: eSignature (NA1, NA2, NA3, NA4, CA, AU, EU, JP).