A broad outage with a third-party dependency is impacting some users' access to Rooms (DIRCA-1540)

Incident Report for Docusign

Resolved

The incident has been resolved. Outage duration and incident timelines are subject to revision pending the results of any related investigation.
Posted Jul 31, 2024 - 06:49 UTC

Identified

The third-party has identified the root cause and expects services to be fully mitigated by 20:30 UTC. We will continue to monitor the health of our services until this issue is resolved.
Posted Jul 30, 2024 - 20:08 UTC

Investigating

We are currently investigating this issue.
Posted Jul 30, 2024 - 17:05 UTC
This incident affected: Rooms (East US, East US 2).
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