Users may experience document report failures and loading delays in the EU11 and EU21 sites (incident 4863)

Incident Report for Docusign

Resolved

This incident has been resolved.
Posted May 14, 2026 - 20:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 14, 2026 - 19:54 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 14, 2026 - 19:23 UTC

Investigating

We are currently investigating this issue.
Posted May 14, 2026 - 18:45 UTC
This incident affected: CLM (EU11, EU21).