Some customers may experience failures trying to create or update expressions that use XML (DIRCA-3916)

Incident Report for Docusign

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-12-03 18:58 PM UTC until 2025-12-03 21:48 UTC.
Posted Dec 03, 2025 - 22:19 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 03, 2025 - 22:01 UTC

Update

We are continuing to work on a fix for this issue.
Posted Dec 03, 2025 - 21:38 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 03, 2025 - 21:07 UTC

Investigating

We are currently investigating this issue.
Posted Dec 03, 2025 - 20:54 UTC
This incident affected: CLM (NA11, NA21, EU21).