A subset of Insight customers may experience issues accessing the Product (Incident 4480)

Incident Report for Docusign

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Posted Mar 11, 2026 - 00:24 UTC

Update

We are continuing to monitor for any further issues.
Posted Mar 10, 2026 - 23:21 UTC

Update

We are continuing to monitor for any further issues.
Posted Mar 10, 2026 - 22:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 10, 2026 - 21:04 UTC

Update

We are continuing to work on a fix for this issue.
Posted Mar 10, 2026 - 20:15 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 10, 2026 - 18:49 UTC

Update

Incident is actively being investigated.
Posted Mar 10, 2026 - 18:11 UTC

Update

We are continuing to investigate this issue.
Posted Mar 10, 2026 - 17:28 UTC

Update

We are continuing to investigate this issue.
Posted Mar 10, 2026 - 16:58 UTC

Investigating

We are currently investigating this issue.
Posted Mar 10, 2026 - 16:12 UTC
This incident affected: Insight (North America West, North America Central).
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