Some customers in NA may experience issues with identity verification (IM-39536)

Incident Report for Docusign

Resolved

This incident has been resolved.
Posted Feb 27, 2024 - 11:25 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 27, 2024 - 11:22 UTC

Investigating

We are currently investigating this issue.
Posted Feb 27, 2024 - 10:42 UTC
This incident affected: eSignature (NA1, NA2, NA3, NA4).