Delays or Timeouts with Document Preview and Saving of New Documents (DIRCA-4135)

Incident Report for Docusign

Resolved

This incident has been resolved.

Customers may have experienced latency or errors from 2026-1-15 04:24 PM UTC until 2026-1-15 7:30 PM UTC.
Posted Jan 15, 2026 - 19:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 15, 2026 - 19:31 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 15, 2026 - 19:15 UTC
This incident affected: CLM (NA11).