eSign EU Customers may experience latency singing documents and using the Rest API (DIRCA-2861)

Incident Report for Docusign

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-06-26 08:50 AM UTC until 2025-06-26 10:56 PM UTC.
Posted Jun 26, 2025 - 11:19 UTC

Update

We are continuing to investigate this issue.
Posted Jun 26, 2025 - 10:55 UTC

Investigating

We are currently investigating this issue.
Posted Jun 26, 2025 - 10:06 UTC
This incident affected: eSignature (EU).