Esign customers in JP are unable to access to sign documents or login directly to the JP region (DIRCA-1749)

Incident Report for Docusign

Resolved

The incident has been resolved. Outage duration and incident timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2024-9-24 7:14 PM UTC to 2024-9-24 9:35 PM UTC
Posted Sep 25, 2024 - 00:08 UTC

Investigating

We are currently investigating this issue.
Posted Sep 24, 2024 - 23:35 UTC
This incident affected: eSignature (JP).