Some CLM NA11 customers may experience issues attempting to login through web or authenticate with the API. Users with a previous successful login should not be impacted (DIRCA-3783)

Incident Report for Docusign

Resolved

Some CLM NA11 customers may have experienced issues attempting to login through web or authenticate with the API. Users with a previous successful login should not have been impacted.

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have been impacted from 2025-11-12 21:32 UTC until 2025-11-12 21:41 UTC.

Posted Nov 12, 2025 - 21:32 UTC