CLM customers may experience delays in workflows (DIRCA-1879)

Incident Report for Docusign

Resolved

This incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2024-11-05 07:00 AM UTC until 2024-11-05 02:17 PM UTC.

Posted Nov 05, 2024 - 14:17 UTC

Identified

We are still seeing issue and implemeting a fix to resolve it.

Posted Nov 05, 2024 - 13:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 05, 2024 - 12:39 UTC

Update

We are still investigating this issue to identify the root cause.

Posted Nov 05, 2024 - 12:08 UTC

Investigating

We are currently investigating this issue.

Posted Nov 05, 2024 - 10:39 UTC

This incident affected: CLM (EU21).