EU eSign: Some users may experience increased latency or errors when sending or using connect (DIRCA-2821)

Incident Report for Docusign

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-06-20 07:00 PM UTC until 2025-06-20 08:03 PM UTC.
Posted Jun 20, 2025 - 20:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 20, 2025 - 20:10 UTC

Investigating

We are currently investigating this issue.
Posted Jun 20, 2025 - 19:41 UTC
This incident affected: eSignature (EU).