3RD Party IDV Provider Interruption to Service Caused Intermittent Issues for DocuSign (IM-39759)

Incident Report for DocuSign

Resolved

This incident has been resolved.

Posted Apr 25, 2024 - 17:47 UTC

Update

We are continuing to monitor for any further issues.

Posted Apr 25, 2024 - 17:33 UTC

Monitoring

The 3RD Party IDV Provider restored functionality. We are monitoring the results.

Posted Apr 25, 2024 - 17:21 UTC

Investigating

We are currently investigating this issue.

Posted Apr 25, 2024 - 17:20 UTC

This incident affected: eSignature (EU).