Some users may encounter unsuccessful document uploads, version updates or other intermittent errors. (DIRCA-3912)

Incident Report for Docusign

Resolved

This incident has been resolved.

Posted Dec 03, 2025 - 22:47 UTC

Update

We are continuing to roll out the fix for this issue.

Posted Dec 03, 2025 - 21:24 UTC

Update

A fix is being rolled out now

Posted Dec 03, 2025 - 19:11 UTC

Update

New documents are unaffected. A small subset of documents created during the window are unable to be updated. We are working on a fix for the subset of documents

Posted Dec 03, 2025 - 18:33 UTC

Update

We are continuing to work on a fix for this issue.

Posted Dec 03, 2025 - 18:21 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 03, 2025 - 17:21 UTC

Investigating

We are currently investigating this issue.

Posted Dec 03, 2025 - 16:59 UTC

This incident affected: CLM (NA11, NA21, EU21, US13, UAT NA11).