The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have experienced errors from 2025-04-09 01:00:29 UTC to 2025-04-11 04:56 UTC.
Posted Apr 11, 2025 - 05:17 UTC
Update
Deployment and validation in UAT are completed. Deployment to Production is underway.
Posted Apr 11, 2025 - 02:25 UTC
Update
We are beginning the deployment to UAT. Next update in 2 hours or on status change.
Posted Apr 10, 2025 - 23:38 UTC
Update
We are in the process of testing a fix to address this issue and expect resolution soon. Next update will be in 2 hours.
Posted Apr 10, 2025 - 21:09 UTC
Update
We are continuing to work on a fix for this issue. We'll provide an update within the next hour.
Posted Apr 10, 2025 - 20:05 UTC
Identified
Users of Email Report Smart Rules may experience failures impacting delivery of reports. We have identified the cause of the problem and are working on a resolution.