Some customers may have experienced failures accessing DocuSign services (DIRCA-3604)

Incident Report for Docusign

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced failures from 2025-10-16 03:00 AM UTC until 2025-10-16 03:30 AM UTC.
Posted Oct 17, 2025 - 03:56 UTC

Investigating

We are currently investigating this issue.
Posted Oct 17, 2025 - 03:55 UTC
This incident affected: eSignature (NA1, NA2, NA3, NA4, EU), CLM (NA11, NA21, EU11, EU21, UAT NA11), and Notary.