Customers may encounter issues when attempting to establish new connections or refresh existing ones, leading to authentication failures. Consequently, they may be unable to generate or preview documents (IM-39726)

Subscribe to updates for Customers may encounter issues when attempting to establish new connections or refresh existing ones, leading to authentication failures. Consequently, they may be unable to generate or preview documents (IM-39726) via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever Docusign creates or resolves an incident.