Users may encounter errors while attempting to upload or edit documents. (Incident 4504)

Incident Report for Docusign

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Posted Mar 12, 2026 - 22:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 12, 2026 - 21:41 UTC

Update

We are continuing to work on a fix for this issue. We estimate the fix will be deployed by 22:30 UTC
Posted Mar 12, 2026 - 20:49 UTC

Update

We are continuing to work on a fix for this issue. We estimate the fix will be deployed by 22:30 UTC
Posted Mar 12, 2026 - 20:23 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 12, 2026 - 19:23 UTC

Investigating

We are currently investigating this issue.
Posted Mar 12, 2026 - 18:15 UTC
This incident affected: CLM (NA11, NA21, EU11, EU21, UAT NA11).