CLM Customers may have experienced errors in the Web API for Content, Upload, Wins design, or Download (DIRCA-3482)

Incident Report for Docusign

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-09-29 09:00 AM UTC until 2025-09-29 1:30 PM UTC.
Posted Sep 28, 2025 - 14:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 28, 2025 - 13:52 UTC
This incident affected: CLM (NA11, NA21, EU11, EU21, UAT NA11).