Salesforce for Gen customers may be unable to generate documents (Incident 5132)

Incident Report for Docusign

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Posted Jun 17, 2026 - 23:26 UTC

Update

We continue to monitor the environment to ensure stability.
Posted Jun 17, 2026 - 22:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 17, 2026 - 20:41 UTC

Investigating

We are actively investigating this issue.
Posted Jun 17, 2026 - 19:28 UTC
This incident affected: CLM (S1.US, S2.US).
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