eSign NA Prod: Web forms and Navigator users may see delays in permission changes (DIRCA-2363)

Incident Report for Docusign

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-03-24 04:19 PM UTC until 2025-03-24 10:00 PM UTC.

Posted Mar 24, 2025 - 22:13 UTC

Identified

We have identified the cause of the issue and are working on a fix.

Posted Mar 24, 2025 - 20:36 UTC

Investigating

We are currently investigating this issue.

Posted Mar 24, 2025 - 19:57 UTC

This incident affected: eSignature (NA1, NA2, NA3).