Customers may experience login issues in EU11 (DIRCA-3459)

Incident Report for Docusign

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced login issues from 2025-09-25 02:11 until 2025-09-25 03:02 UTC

Posted Sep 25, 2025 - 03:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 25, 2025 - 03:09 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 25, 2025 - 03:08 UTC

Investigating

We are currently investigating this issue.

Posted Sep 25, 2025 - 02:58 UTC

This incident affected: CLM (EU11).