Some customers may experience latencies sending and signing in NA1 and NA3 (Incident-4902)

Incident Report for Docusign

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Some customers may experience latencies sending and signing in NA1 and NA3 from 2026-05-18 05:29 PM UTC until 2026-05-18 06:10 PM UTC.
Posted May 18, 2026 - 18:20 UTC

Investigating

We are currently investigating this issue.
Posted May 18, 2026 - 17:55 UTC
This incident affected: eSignature (NA1, NA3).