Intermittent Errors and Delays (Incident 5312)

Incident Report for Docusign

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2026-07-05 21:50 UTC until 2026-07-05 22:22 UTC.

Posted Jul 05, 2026 - 23:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 05, 2026 - 22:50 UTC

Investigating

We are actively investigating this issue.

Posted Jul 05, 2026 - 22:35 UTC

This incident affected: CLM (NA11, NA21).