EU Prod eSign: Some users maybe experiencing issues with sending/signing/API (DIRCA-2868)

Incident Report for Docusign

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-06-27 05:39 PM UTC until 2025-06-27 06:34 PM UTC.

Posted Jun 27, 2025 - 19:03 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jun 27, 2025 - 18:42 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 27, 2025 - 18:35 UTC

This incident affected: eSignature (EU).