We are experiencing service degradation impacting users in north America ability to leverage IAM features like Maestro and Unified Repo (DIRCA-1482)

Incident Report for Docusign

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Posted Jul 19, 2024 - 03:51 UTC

Monitoring

A fix has been implemented and we are seeing improvements in customers ability to leverage IAM features like Maestro and Unified Repo.
Posted Jul 19, 2024 - 01:56 UTC

Identified

The issue has been identified, recovery is underway.
Posted Jul 19, 2024 - 01:22 UTC

Update

We are continuing to investigate this issue.
Posted Jul 19, 2024 - 01:21 UTC

Update

We are continuing to investigate this issue.
Posted Jul 19, 2024 - 00:31 UTC

Update

We are continuing to investigate this issue.
Posted Jul 19, 2024 - 00:20 UTC

Investigating

We are currently investigating this issue.
Posted Jul 18, 2024 - 23:16 UTC
This incident affected: Forms (North Central).