eSign Prod: Customers using Authorize.net to Include a One-Time Payment Request may experience issues completing envelopes (Incident 4445)

Incident Report for Docusign

Update

We are continuing to investigate this issue.
Posted Mar 04, 2026 - 23:22 UTC

Update

We are continuing to investigate this issue.
Posted Mar 04, 2026 - 19:26 UTC

Investigating

We are currently investigating this issue.
Posted Mar 04, 2026 - 18:45 UTC
This incident affects: eSignature (NA1, NA2, NA3, NA4).