All Systems Operational

About This Site

This page shows the status of Docusign's global systems and services.

• To view status for any date and/or incident within the last 90 days, click on the corresponding bar to view details
• You may also view the last 7 days of past incidents below the uptime graphs, or for beyond 7 days, click 'View historical uptime' below

eSignature Operational
90 days ago
99.87 % uptime
Today
NA1 ? Operational
90 days ago
99.85 % uptime
Today
NA2 ? Operational
90 days ago
99.83 % uptime
Today
NA3 ? Operational
90 days ago
99.86 % uptime
Today
NA4 ? Operational
90 days ago
99.86 % uptime
Today
CA ? Operational
90 days ago
99.86 % uptime
Today
AU ? Operational
90 days ago
99.79 % uptime
Today
EU ? Operational
90 days ago
99.86 % uptime
Today
DEMO ? Operational
90 days ago
99.86 % uptime
Today
FedRAMP ? Operational
90 days ago
100.0 % uptime
Today
USFED ? Operational
90 days ago
99.91 % uptime
Today
CLM ? Operational
90 days ago
99.67 % uptime
Today
NA11 Operational
90 days ago
99.97 % uptime
Today
NA21 Operational
90 days ago
99.98 % uptime
Today
US11 Operational
90 days ago
99.18 % uptime
Today
US12 Operational
90 days ago
99.18 % uptime
Today
EU11 ? Operational
90 days ago
99.98 % uptime
Today
EU21 Operational
90 days ago
99.99 % uptime
Today
US13 Operational
90 days ago
99.92 % uptime
Today
UAT Operational
90 days ago
99.19 % uptime
Today
TSP EU Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider ? Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider (Demo) ? Operational
90 days ago
99.99 % uptime
Today
Rooms Operational
90 days ago
100.0 % uptime
Today
DEMO ? Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
100.0 % uptime
Today
East US 2 Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
North Central ? Operational
90 days ago
100.0 % uptime
Today
East US ? Operational
90 days ago
100.0 % uptime
Today
East US 2 ? Operational
90 days ago
100.0 % uptime
Today
Notary ? Operational
90 days ago
100.0 % uptime
Today
Corporate Operational
Headquarters ? Operational
Customer Support ? Operational
Learning Portal ? Operational
Third Party Services Operational
Docusign.com Hosting ? Operational
Salesforce ? Operational
AWS ec2-us-west-2 Operational
Akamai Global Traffic Management Operational
Spreedly Core Transactional API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 26, 2024

No incidents reported today.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024

No incidents reported.

May 22, 2024

No incidents reported.

May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024
Resolved - The incident has been resolved. Outage duration and incident timelines are subject to revision pending the results of any related investigation.
May 17, 15:01 UTC
Investigating - We are currently investigating this issue.
May 17, 13:27 UTC
May 16, 2024

No incidents reported.

May 15, 2024
Resolved - The incident has been resolved. Outage duration and incident timelines are subject to revision pending the results of any related investigation.
May 15, 22:18 UTC
Update - We are continuing to work on a fix for this issue.
May 15, 21:05 UTC
Update - We are continuing to work on a fix for this issue.
May 15, 20:04 UTC
Identified - The issue has been identified and a fix is being implemented.
May 15, 17:16 UTC
Investigating - We are currently investigating this issue.
May 15, 17:00 UTC
Resolved - The incident has been resolved. Outage duration and incident timelines are subject to revision pending the results of any related investigation.
May 15, 16:48 UTC
Identified - The issue has been identified and a fix is being implemented.
May 15, 16:28 UTC
Investigating - We are currently investigating this issue.
May 15, 16:16 UTC
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
May 15, 11:24 UTC
Investigating - We are investigating the issue.
May 15, 11:15 UTC
Resolved - Our third party provider has confirmed the issue has been resolved and service has been restored.
May 15, 10:10 UTC
Identified - Our third party has identified the issue and a fix is being implemented.
May 15, 10:06 UTC
Resolved - The incident has been resolved. Outage duration and incident timelines are subject to revision pending the results of any related investigation.
May 15, 03:45 UTC
Update - The incident has been resolved. Outage duration and incident timelines are subject to revision pending the results of any related investigation.
May 15, 03:38 UTC
Update - Incident has been mitigated and teams are monitoring for before resolving.
May 15, 02:21 UTC
Update - Incident has been mitigated and teams are monitoring for before resolving.
May 15, 01:30 UTC
Update - Incident has been mitigated and teams are monitoring for before resolving.
May 15, 01:09 UTC
Update - Incident has been mitigated and teams are monitoring for before resolving.
May 15, 00:28 UTC
Update - Incident has been mitigated and teams are monitoring for before resolving.
May 14, 23:51 UTC
Update - Incident has been mitigated and teams are monitoring for before resolving.
May 14, 23:19 UTC
Monitoring - Monitoring - Incident has been mitigated and teams are monitoring for before resolving.
May 14, 22:43 UTC
Update - Monitoring - Incident has been mitigated and teams are monitoring for before resolving.
May 14, 22:02 UTC
Update - Identified - Root cause has been identified and worked on for resolution.
May 14, 22:02 UTC
Update - Incident is actively being investigated.
May 14, 22:00 UTC
Update - Incident is actively being investigated.
May 14, 20:20 UTC
Update - Incident is actively being investigated.
May 14, 19:11 UTC
Identified - Incident is actively being investigated
May 14, 18:44 UTC
Investigating - Incident is actively being investigated
May 14, 18:00 UTC
May 14, 2024
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
May 14, 16:01 UTC
Monitoring - The fix for NA11 has being implemented and we are monitoring the results.
May 14, 15:39 UTC
Update - After further analysis of data it has been determined that NA21 was not impacted by this issue today.
May 14, 15:05 UTC
Update - We are continuing to work on a fix for this issue.
May 14, 14:50 UTC
Update - The fix for NA11 is being implemented.
May 14, 14:48 UTC
Identified - The issue has been identified and a fix is being implemented.
May 14, 14:12 UTC
Investigating - We are currently investigating this issue.
May 14, 14:07 UTC
May 13, 2024
Resolved - The incident has been resolved. Outage duration and incident timelines are subject to revision pending the results of any related investigation.
May 13, 17:24 UTC
Identified - The issue has been identified and a fix is being implemented.
May 13, 16:57 UTC
Update - We are continuing to investigate this issue.
May 13, 16:43 UTC
Investigating - We are currently investigating the issue.
May 13, 15:06 UTC
Resolved - The third party IDV provider resolved the issue. The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
May 13, 12:38 UTC
Investigating - This issue is caused by an incident at a third party IDV provider. They are investigating the issue and working to resolve it.
May 13, 12:24 UTC
May 12, 2024

No incidents reported.