All Systems Operational

About This Site

This page shows the status of Docusign's global systems and services.

• To view status for any date and/or incident within the last 90 days, click on the corresponding bar to view details
• You may also view the last 7 days of past incidents below the uptime graphs, or for beyond 7 days, click 'View historical uptime' below

Uptime over the past 90 days. View historical uptime.
eSignature Operational
90 days ago
99.93 % uptime
Today
NA1 ? Operational
90 days ago
99.93 % uptime
Today
NA2 ? Operational
90 days ago
99.96 % uptime
Today
NA3 ? Operational
90 days ago
99.94 % uptime
Today
NA4 ? Operational
90 days ago
99.9 % uptime
Today
CA ? Operational
90 days ago
99.96 % uptime
Today
AU ? Operational
90 days ago
99.91 % uptime
Today
EU ? Operational
90 days ago
99.94 % uptime
Today
DEMO ? Operational
90 days ago
99.89 % uptime
Today
FedRAMP ? Operational
90 days ago
100.0 % uptime
Today
USFED ? Operational
90 days ago
99.83 % uptime
Today
JP ? Operational
90 days ago
99.97 % uptime
Today
CLM ? Operational
90 days ago
99.99 % uptime
Today
NA11 Operational
90 days ago
99.99 % uptime
Today
NA21 Operational
90 days ago
99.93 % uptime
Today
US11 Operational
90 days ago
99.99 % uptime
Today
US12 Operational
90 days ago
100.0 % uptime
Today
EU11 ? Operational
90 days ago
99.99 % uptime
Today
EU21 Operational
90 days ago
99.99 % uptime
Today
US13 Operational
90 days ago
100.0 % uptime
Today
UAT NA11 Operational
90 days ago
99.99 % uptime
Today
S1 Operational
90 days ago
100.0 % uptime
Today
S2 Operational
90 days ago
100.0 % uptime
Today
DEMO S1 Operational
90 days ago
100.0 % uptime
Today
TSP EU Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider ? Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider (Demo) ? Operational
90 days ago
100.0 % uptime
Today
Rooms Operational
90 days ago
99.99 % uptime
Today
DEMO ? Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
99.98 % uptime
Today
East US 2 Operational
90 days ago
99.98 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
North Central ? Operational
90 days ago
100.0 % uptime
Today
East US ? Operational
90 days ago
100.0 % uptime
Today
East US 2 ? Operational
90 days ago
100.0 % uptime
Today
Notary ? Operational
90 days ago
100.0 % uptime
Today
Corporate Operational
Headquarters ? Operational
Customer Support ? Operational
Learning Portal ? Operational
Third Party Services Operational
Docusign.com Hosting ? Operational
Salesforce ? Operational
AWS ec2-us-west-2 Operational
Akamai Global Traffic Management Operational
Spreedly Core Transactional API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 19, 2025

No incidents reported today.

Jul 18, 2025
Prod: Users may may have experienced errors across eSign, CLM, Rooms (DIRCA-2956)
Resolved - The incident has been resolved. If users still experience errors, please log out of the application and log back in.

eSign users may have experienced errors logging in or sending documents for signature. CLM users who authenticate using the eSign site may have experienced errors. Rooms users were unable to gain access to Rooms or app admin during the incident period.

Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-07-18 06:31 PM UTC until 2025-07-18 07:23 PM UTC.
Jul 18, 19:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 18, 19:27 UTC
Investigating - We are currently investigating this issue.
Jul 18, 19:19 UTC
Jul 17, 2025

No incidents reported.

Jul 16, 2025
AU PROD IAM: Users may not be able to access Navigator (DIRCA-2947)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-07-16 09:09 PM UTC until 2025-07-16 11:03 PM UTC.
Jul 16, 23:04 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 16, 23:01 UTC
Jul 15, 2025

No incidents reported.

Jul 14, 2025
CLM Prod: Some customers using public eForms may see an error navigating captcha (DIRCA-2932)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-07-11 02:14 PM UTC until 2025-07-14 10:31 PM UTC.
Jul 14, 23:11 UTC
Identified - We have identified the cause of the failure and are working on a solution.
Jul 14, 20:53 UTC
Update - We are continuing to investigate this issue.
Jul 14, 19:05 UTC
Investigating - We are currently investigating this issue.
Jul 14, 18:35 UTC
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025
US11/NA21 CLM: Users may experience errors when assigning tasks (DIRCA-2898)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-07-09 01:30 AM UTC until 2025-07-09 03:11 AM UTC.
Jul 9, 03:17 UTC
Update - We are continuing to investigate this issue.
Jul 9, 02:48 UTC
Investigating - We are currently investigating this issue.
Jul 9, 02:45 UTC
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

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