All Systems Operational

About This Site

This page shows the status of Docusign's global systems and services.

• To view status for any date and/or incident within the last 90 days, click on the corresponding bar to view details
• You may also view the last 7 days of past incidents below the uptime graphs, or for beyond 7 days, click 'View historical uptime' below

Uptime over the past 90 days. View historical uptime.
eSignature Operational
90 days ago
99.98 % uptime
Today
NA1 Operational
90 days ago
99.94 % uptime
Today
NA2 Operational
90 days ago
99.96 % uptime
Today
NA3 Operational
90 days ago
99.96 % uptime
Today
NA4 Operational
90 days ago
99.96 % uptime
Today
CA Operational
90 days ago
99.98 % uptime
Today
AU Operational
90 days ago
99.98 % uptime
Today
EU Operational
90 days ago
99.99 % uptime
Today
DEMO Operational
90 days ago
100.0 % uptime
Today
FedRAMP Operational
90 days ago
100.0 % uptime
Today
USFED Operational
90 days ago
100.0 % uptime
Today
JP Operational
90 days ago
99.99 % uptime
Today
CLM Operational
90 days ago
99.65 % uptime
Today
NA11 Operational
90 days ago
99.94 % uptime
Today
NA21 Operational
90 days ago
99.95 % uptime
Today
US11 Operational
90 days ago
99.7 % uptime
Today
US12 Operational
90 days ago
99.71 % uptime
Today
EU11 Operational
90 days ago
99.91 % uptime
Today
EU21 Operational
90 days ago
96.7 % uptime
Today
US13 Operational
90 days ago
99.65 % uptime
Today
UAT NA11 Operational
90 days ago
99.98 % uptime
Today
DEMO S1 Operational
90 days ago
100.0 % uptime
Today
S1.US Operational
90 days ago
100.0 % uptime
Today
S2.US Operational
90 days ago
100.0 % uptime
Today
S1.EU Operational
90 days ago
100.0 % uptime
Today
S1.AU Operational
90 days ago
100.0 % uptime
Today
Trusted Service Provider Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider (Demo) Operational
90 days ago
100.0 % uptime
Today
Rooms Operational
90 days ago
100.0 % uptime
Today
DEMO Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
100.0 % uptime
Today
East US 2 Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
North Central Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
100.0 % uptime
Today
East US 2 Operational
90 days ago
100.0 % uptime
Today
Notary Operational
90 days ago
100.0 % uptime
Today
Insight Operational
90 days ago
99.92 % uptime
Today
Europe West Operational
90 days ago
100.0 % uptime
Today
Europe North Operational
90 days ago
100.0 % uptime
Today
Europe Central Operational
90 days ago
100.0 % uptime
Today
North America West Operational
90 days ago
99.74 % uptime
Today
North America Northeast Operational
90 days ago
100.0 % uptime
Today
North America East Operational
90 days ago
99.87 % uptime
Today
North America Central Operational
90 days ago
99.87 % uptime
Today
Corporate Operational
Headquarters Operational
Customer Support Operational
Learning Portal Operational
Third Party Services Operational
Docusign.com Hosting Operational
Salesforce Operational
AWS ec2-us-west-2 Operational
Akamai Global Traffic Management Operational
Spreedly Core Transactional API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 24, 2026

No incidents reported today.

Apr 23, 2026
Some users might experience latency when attempting to convert non-PDF documents (Incident-4750)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced latency from 2026-04-23 02:53 PM UTC until 2026-04-23 08:09 PM UTC
Apr 23, 23:18 UTC
Update - We continue to monitor for stability while we investigate possible secondary factors.
Apr 23, 22:34 UTC
Update - We are continuing to monitor for any further issues.
Apr 23, 21:23 UTC
Update - We are continuing to monitor for any further issues.
Apr 23, 20:02 UTC
Update - We continue to monitor the environment to ensure stability.
Apr 23, 19:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 17:31 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 23, 17:07 UTC
Investigating - We are currently investigating this issue.
Apr 23, 16:28 UTC
Customers may experience intermittent latency and errors in Navigator (Incident 4748)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced intermittent latency and errors in Navigator from 2026-04-23 12:57 PM UTC until 2026-04-23 11:12 PM UTC.
Apr 23, 23:10 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 23, 21:21 UTC
Update - We are continuing to investigate this issue.
Apr 23, 19:37 UTC
Update - We are continuing to investigate this issue.
Apr 23, 18:35 UTC
Update - More engineering teams have been engaged to triage this error and investigation is continuing.
Apr 23, 17:40 UTC
Update - We are continuing to investigate this issue.
Apr 23, 16:44 UTC
Investigating - We are currently investigating the issue.
Apr 23, 15:27 UTC
Some customers are seeing errors previewing and sending envelopes via Docusign App Launcher (Incident 4752)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers utilizing the Docusign App Launcher in Salesforce may have seen errors from 2026-04-23 04:40 PM UTC until 2026-04-23 08:35 PM UTC.
Apr 23, 20:41 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 23, 20:27 UTC
Investigating - We are currently investigating this issue.
Apr 23, 20:14 UTC
Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026
Login failures and Latency Issues with Sending and Signing Envelopes (Incident 4717)
Postmortem - Read details
Apr 21, 22:09 UTC
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced login failures and latency issues with Sending and Signing from 2026-04-17 02:08 PM UTC until 2026-04-17 03:09 PM UTC
Apr 17, 16:18 UTC
Update - We are continuing to monitor for any further issues.
Apr 17, 15:57 UTC
Monitoring - Internal testing is showing the implemented fix has resolved the impact, we are continuing to monitor to ensure the issue is fully mitigated.
Apr 17, 15:12 UTC
Identified - Our engineering teams have identified the root cause of this issue and are in the process of deploying a fix.
Apr 17, 14:53 UTC
Investigating - We are currently investigating a spike in latency for send and sign services which may affect a subset of customers. We have engaged our engineering teams and are actively triaging this issue.
Apr 17, 14:47 UTC
Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026
Intermittent Errors in UAT (Incident 4682)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced intermittent errors, jobs not completing, and the inability to login to UAT from 2026-04-11 01:32 AM UTC April 11 until 2026-04-11 04:53 AM UTC.
Apr 11, 04:50 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 11, 04:41 UTC
Update - We are continuing to investigate this issue.
Apr 11, 04:19 UTC
Investigating - Customers may experience intermittent errors, jobs not completing, and the inability to login to UAT.
Apr 11, 03:54 UTC
Apr 10, 2026

No incidents reported.

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