All Systems Operational

About This Site

This page shows the status of DocuSign's global systems and services.

• To view status for any date and/or incident within the last 90 days, click on the corresponding bar to view details
• You may also view the last 7 days of past incidents below the uptime graphs, or for beyond 7 days, click 'View historical uptime' below

Uptime over the past 90 days. View historical uptime.
eSignature Operational
90 days ago
99.81 % uptime
Today
NA1 ? Operational
90 days ago
99.96 % uptime
Today
NA2 ? Operational
90 days ago
99.92 % uptime
Today
NA3 ? Operational
90 days ago
99.93 % uptime
Today
NA4 ? Operational
90 days ago
99.96 % uptime
Today
CA ? Operational
90 days ago
99.96 % uptime
Today
AU ? Operational
90 days ago
99.96 % uptime
Today
EU ? Operational
90 days ago
99.96 % uptime
Today
DEMO ? Operational
90 days ago
99.95 % uptime
Today
FedRAMP ? Operational
90 days ago
98.67 % uptime
Today
CLM ? Operational
90 days ago
99.96 % uptime
Today
NA11 Operational
90 days ago
99.96 % uptime
Today
NA21 Operational
90 days ago
99.96 % uptime
Today
US11 Operational
90 days ago
99.96 % uptime
Today
US12 Operational
90 days ago
99.96 % uptime
Today
EU11 ? Operational
90 days ago
99.96 % uptime
Today
EU21 Operational
90 days ago
99.96 % uptime
Today
AU11 ? Operational
90 days ago
99.96 % uptime
Today
TSP EU Operational
90 days ago
99.96 % uptime
Today
EU Trusted Service Provider ? Operational
90 days ago
99.94 % uptime
Today
EU Trusted Service Provider (Demo) ? Operational
90 days ago
99.98 % uptime
Today
Rooms Operational
90 days ago
99.96 % uptime
Today
DEMO ? Operational
90 days ago
99.96 % uptime
Today
East US Operational
90 days ago
99.96 % uptime
Today
East US 2 Operational
90 days ago
99.96 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
North Central ? Operational
90 days ago
100.0 % uptime
Today
East US ? Operational
90 days ago
100.0 % uptime
Today
East US 2 ? Operational
90 days ago
100.0 % uptime
Today
Notary ? Operational
90 days ago
100.0 % uptime
Today
Corporate Operational
Headquarters ? Operational
Customer Support ? Operational
Learning Portal ? Operational
Third Party Services Operational
DocuSign.com Hosting ? Operational
Salesforce ? Operational
AWS ec2-us-west-2 Operational
Akamai Global Traffic Management Operational
Spreedly Core Transactional API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 1, 2023

No incidents reported today.

Jan 31, 2023

No incidents reported.

Jan 30, 2023
Customers may have seen latency in signing documents in NA1
Resolved - This incident has been resolved.
Jan 30, 19:57 UTC
Investigating - We are currently investigating the issue
Jan 30, 19:25 UTC
Jan 29, 2023
Some customers may see errors when signing
Resolved - This incident has been resolved.
Jan 29, 18:01 UTC
Investigating - We are currently investigating this issue.
Jan 29, 17:44 UTC
Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023
Customer issue in PSM production
Resolved - This incident has been resolved.
Jan 26, 15:07 UTC
Investigating - We are currently investigating this issue.
Jan 26, 14:55 UTC
Jan 25, 2023
NA Customers using connect may have experienced severe delay receiving connect messages due to global Azure outage. Rooms, AU, and CA users experienced an outage due to global Azure outage.
Resolved - This incident has been resolved.
Jan 25, 11:00 UTC
Update - We are continuing to investigate this issue.
Jan 25, 09:12 UTC
Update - We are continuing to investigate this issue.
Jan 25, 09:11 UTC
Investigating - Microsoft is currently investigating this issue.
Jan 25, 07:00 UTC
Jan 24, 2023
Customers may experience latency sending envelopes
Resolved - This incident has been resolved.
Jan 24, 09:15 UTC
Investigating - We are currently investigating this issue.
Jan 24, 06:45 UTC
Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023
Customers may experience issues loading workflow reports
Resolved - This incident has been resolved.
Jan 19, 23:23 UTC
Update - We are continuing to work on a fix for this issue.
Jan 19, 23:01 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 19, 23:01 UTC
Customers may experience delays using the document search tool
Resolved - This incident has been resolved.
Jan 19, 23:00 UTC
Update - We are continuing to investigate this issue.
Jan 19, 23:00 UTC
Investigating - We are currently investigating this issue.
Jan 19, 20:41 UTC
Jan 18, 2023

No incidents reported.

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