All Systems Operational

About This Site

This page shows the status of Docusign's global systems and services.

• To view status for any date and/or incident within the last 90 days, click on the corresponding bar to view details
• You may also view the last 7 days of past incidents below the uptime graphs, or for beyond 7 days, click 'View historical uptime' below

Uptime over the past 90 days. View historical uptime.
eSignature Operational
90 days ago
99.86 % uptime
Today
NA1 ? Operational
90 days ago
99.99 % uptime
Today
NA2 ? Operational
90 days ago
99.99 % uptime
Today
NA3 ? Operational
90 days ago
99.99 % uptime
Today
NA4 ? Operational
90 days ago
99.99 % uptime
Today
CA ? Operational
90 days ago
99.99 % uptime
Today
AU ? Operational
90 days ago
99.94 % uptime
Today
EU ? Operational
90 days ago
99.99 % uptime
Today
DEMO ? Operational
90 days ago
99.97 % uptime
Today
FedRAMP ? Operational
90 days ago
100.0 % uptime
Today
USFED ? Operational
90 days ago
98.84 % uptime
Today
JP ? Operational
90 days ago
99.81 % uptime
Today
CLM ? Operational
90 days ago
99.96 % uptime
Today
NA11 Operational
90 days ago
99.99 % uptime
Today
NA21 Operational
90 days ago
100.0 % uptime
Today
US11 Operational
90 days ago
100.0 % uptime
Today
US12 Operational
90 days ago
100.0 % uptime
Today
EU11 ? Operational
90 days ago
99.99 % uptime
Today
EU21 Operational
90 days ago
100.0 % uptime
Today
US13 Operational
90 days ago
99.69 % uptime
Today
UAT NA11 Operational
90 days ago
99.97 % uptime
Today
S1 Operational
90 days ago
100.0 % uptime
Today
S2 Operational
90 days ago
100.0 % uptime
Today
DEMO S1 Operational
90 days ago
100.0 % uptime
Today
TSP EU Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider ? Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider (Demo) ? Operational
90 days ago
100.0 % uptime
Today
Rooms Operational
90 days ago
100.0 % uptime
Today
DEMO ? Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
100.0 % uptime
Today
East US 2 Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
North Central ? Operational
90 days ago
100.0 % uptime
Today
East US ? Operational
90 days ago
100.0 % uptime
Today
East US 2 ? Operational
90 days ago
100.0 % uptime
Today
Notary ? Operational
90 days ago
100.0 % uptime
Today
Corporate Operational
Headquarters ? Operational
Customer Support ? Operational
Learning Portal ? Operational
Third Party Services Operational
Docusign.com Hosting ? Operational
Salesforce ? Operational
AWS ec2-us-west-2 Operational
Akamai Global Traffic Management Operational
Spreedly Core Transactional API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 17, 2025
Some customers may have experienced failures accessing DocuSign services (DIRCA-3604)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced failures from 2025-10-16 03:00 AM UTC until 2025-10-16 03:30 AM UTC.
Oct 17, 03:56 UTC
Investigating - We are currently investigating this issue.
Oct 17, 03:55 UTC
Oct 16, 2025

No incidents reported.

Oct 15, 2025
Some customers may not be able to access DocuSign services (DIRCA-3587)
Resolved - This incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Some customers may have been able to access Docusign services from 2025-10-04 01:15 PM UTC until 2025-10-15 08:20 PM UTC.
Oct 15, 20:18 UTC
Update - We are making progress on implementing a fix. The next update will be provided 10/15/2025 11:00 PM UTC
Oct 15, 20:00 UTC
Update - We are continuing to work on a fix. The next update will be provided 10/15/2025 8:00 PM UTC
Oct 15, 16:00 UTC
Update - We are continuing to work on a fix for this issue. The next update will be provided 10/15/2025 4:00 PM UTC
Oct 15, 02:13 UTC
Update - We are continuing to work on a fix for this issue.
Oct 15, 02:03 UTC
Update - We are continuing to work on a fix for this issue.
Oct 15, 00:17 UTC
Update - We are continuing to work on a fix for this issue.
Oct 14, 23:11 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 14, 22:51 UTC
Investigating - We are currently investigating this issue.
Oct 14, 22:46 UTC
CLM Prod NA21: Some users may be experience issues logging in to the CLM Application (DIRCA-3590)
Resolved - Some users may have experienced issues logging in to the CLM Application.

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced login issues from 2025-10-14 23:21 UTC until 2025-10-15 00:04 UTC.
Oct 15, 00:05 UTC
Oct 14, 2025
Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025
Customers may have experienced an inability to login or stay logged in (DIRCA-3551)
Resolved - Customers may have experienced an inability to login or stay logged in

Customers may have experienced errors from 2025-10-08 05:29 PM UTC until 2025-10-08 05:48 PM UTC.
Oct 8, 18:15 UTC
Oct 7, 2025

No incidents reported.

Oct 6, 2025
Customers may experience login issues in US11, US12 & US13 (DIRCA-3535)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-10-06 04:04 AM UTC until 2025-10-06 05:10 AM UTC.
Oct 6, 06:25 UTC
Monitoring - Login functionality has been restored. The team will continue to monitor the system.
Oct 6, 06:16 UTC
Investigating - We are currently investigating this issue.
Oct 6, 05:00 UTC
Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

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