All Systems Operational

About This Site

This page shows the status of Docusign's global systems and services.

• To view status for any date and/or incident within the last 90 days, click on the corresponding bar to view details
• You may also view the last 7 days of past incidents below the uptime graphs, or for beyond 7 days, click 'View historical uptime' below

Uptime over the past 90 days. View historical uptime.
eSignature Operational
90 days ago
99.93 % uptime
Today
NA1 ? Operational
90 days ago
99.93 % uptime
Today
NA2 ? Operational
90 days ago
99.96 % uptime
Today
NA3 ? Operational
90 days ago
99.94 % uptime
Today
NA4 ? Operational
90 days ago
99.9 % uptime
Today
CA ? Operational
90 days ago
99.96 % uptime
Today
AU ? Operational
90 days ago
99.91 % uptime
Today
EU ? Operational
90 days ago
99.94 % uptime
Today
DEMO ? Operational
90 days ago
99.89 % uptime
Today
FedRAMP ? Operational
90 days ago
100.0 % uptime
Today
USFED ? Operational
90 days ago
99.83 % uptime
Today
JP ? Operational
90 days ago
99.97 % uptime
Today
CLM ? Operational
90 days ago
99.98 % uptime
Today
NA11 Operational
90 days ago
99.99 % uptime
Today
NA21 Operational
90 days ago
99.92 % uptime
Today
US11 Operational
90 days ago
99.99 % uptime
Today
US12 Operational
90 days ago
100.0 % uptime
Today
EU11 ? Operational
90 days ago
99.99 % uptime
Today
EU21 Operational
90 days ago
99.99 % uptime
Today
US13 Operational
90 days ago
99.99 % uptime
Today
UAT NA11 Operational
90 days ago
99.99 % uptime
Today
S1 Operational
90 days ago
100.0 % uptime
Today
S2 Operational
90 days ago
100.0 % uptime
Today
DEMO S1 Operational
90 days ago
100.0 % uptime
Today
TSP EU Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider ? Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider (Demo) ? Operational
90 days ago
100.0 % uptime
Today
Rooms Operational
90 days ago
99.99 % uptime
Today
DEMO ? Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
99.98 % uptime
Today
East US 2 Operational
90 days ago
99.98 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
North Central ? Operational
90 days ago
100.0 % uptime
Today
East US ? Operational
90 days ago
100.0 % uptime
Today
East US 2 ? Operational
90 days ago
100.0 % uptime
Today
Notary ? Operational
90 days ago
100.0 % uptime
Today
Corporate Operational
Headquarters ? Operational
Customer Support ? Operational
Learning Portal ? Operational
Third Party Services Operational
Docusign.com Hosting ? Operational
Salesforce ? Operational
AWS ec2-us-west-2 Operational
Akamai Global Traffic Management Operational
Spreedly Core Transactional API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 4, 2025

No incidents reported today.

Jul 3, 2025
NA PROD IAM: Users may experience latency in Document Extraction in Navigator (DIRCA-2880)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-07-01 7:00 PM UTC until 2025-07-03 04:36 AM UTC.
Jul 3, 04:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 3, 04:40 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 3, 04:34 UTC
Investigating - We are currently investigating this issue.
Jul 3, 03:56 UTC
Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
EU Prod eSign: Some users maybe experiencing issues with sending/signing/API (DIRCA-2868)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-06-27 05:39 PM UTC until 2025-06-27 06:34 PM UTC.
Jun 27, 19:03 UTC
Update - We are continuing to work on a fix for this issue.
Jun 27, 18:42 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 27, 18:35 UTC
Jun 26, 2025
EU Prod eSign: Email recipients from gmx.de, web.de, gmx.net and gmx.it domains may not have received notifications (DIRCA-2865)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced failures from 2025-05-09 02:00 AM UTC until 2025-06-26 05:15 PM UTC.
Jun 26, 17:22 UTC
eSign EU Customers may experience latency singing documents and using the Rest API (DIRCA-2861)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-06-26 08:50 AM UTC until 2025-06-26 10:56 PM UTC.
Jun 26, 11:19 UTC
Update - We are continuing to investigate this issue.
Jun 26, 10:55 UTC
Investigating - We are currently investigating this issue.
Jun 26, 10:06 UTC
Jun 25, 2025

No incidents reported.

Jun 24, 2025
CA/AU Prod eSign: users may not be receiving Connect events (DIRCA-2847)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-06-24 05:50 PM UTC until 2025-06-24 08:29 PM UTC.
Jun 24, 20:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 24, 20:32 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 24, 19:32 UTC
Investigating - We are currently investigating this issue.
Jun 24, 19:07 UTC
PROD Rooms: Users may have been unable to login or navigate within rooms (DIRCA-2848)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-06-24 06:17 PM UTC until 2025-06-24 06:54 PM UTC.
Jun 24, 19:13 UTC
DEMO eSign: Users may experience latency or errors when navigating the site (DIRCA-2836)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-06-24 12:00 PM UTC until 2025-06-24 02:45 PM UTC.
Jun 24, 14:57 UTC
Investigating - We are currently investigating this issue.
Jun 24, 14:17 UTC
Customers may experience issues accessing and logging into eSign (DIRCA-2840)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Jun 24, 09:18 UTC
Update - We are continuing to investigate this issue.
Jun 24, 08:55 UTC
Investigating - We are currently investigating this issue.
Jun 24, 08:55 UTC
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025
EU eSign: Some users may experience increased latency or errors when sending or using connect (DIRCA-2821)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-06-20 07:00 PM UTC until 2025-06-20 08:03 PM UTC.
Jun 20, 20:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 20, 20:10 UTC
Investigating - We are currently investigating this issue.
Jun 20, 19:41 UTC
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