All Systems Operational

About This Site

This page shows the status of Docusign's global systems and services.

• To view status for any date and/or incident within the last 90 days, click on the corresponding bar to view details
• You may also view the last 7 days of past incidents below the uptime graphs, or for beyond 7 days, click 'View historical uptime' below

Uptime over the past 90 days. View historical uptime.
eSignature Operational
90 days ago
99.86 % uptime
Today
NA1 ? Operational
90 days ago
99.86 % uptime
Today
NA2 ? Operational
90 days ago
99.85 % uptime
Today
NA3 ? Operational
90 days ago
99.86 % uptime
Today
NA4 ? Operational
90 days ago
99.86 % uptime
Today
CA ? Operational
90 days ago
99.86 % uptime
Today
AU ? Operational
90 days ago
99.86 % uptime
Today
EU ? Operational
90 days ago
99.86 % uptime
Today
DEMO ? Operational
90 days ago
99.86 % uptime
Today
FedRAMP ? Operational
90 days ago
100.0 % uptime
Today
USFED ? Operational
90 days ago
99.74 % uptime
Today
CLM ? Operational
90 days ago
99.93 % uptime
Today
NA11 Operational
90 days ago
99.6 % uptime
Today
NA21 Operational
90 days ago
99.99 % uptime
Today
US11 Operational
90 days ago
99.99 % uptime
Today
US12 Operational
90 days ago
100.0 % uptime
Today
EU11 ? Operational
90 days ago
99.99 % uptime
Today
EU21 Operational
90 days ago
99.99 % uptime
Today
US13 Operational
90 days ago
99.99 % uptime
Today
UAT Operational
90 days ago
99.86 % uptime
Today
TSP EU Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider ? Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider (Demo) ? Operational
90 days ago
100.0 % uptime
Today
Rooms Operational
90 days ago
100.0 % uptime
Today
DEMO ? Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
100.0 % uptime
Today
East US 2 Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
99.98 % uptime
Today
North Central ? Operational
90 days ago
99.96 % uptime
Today
East US ? Operational
90 days ago
100.0 % uptime
Today
East US 2 ? Operational
90 days ago
100.0 % uptime
Today
Notary ? Operational
90 days ago
100.0 % uptime
Today
Corporate Operational
Headquarters ? Operational
Customer Support ? Operational
Learning Portal ? Operational
Third Party Services Operational
Docusign.com Hosting ? Operational
Salesforce ? Operational
AWS ec2-us-west-2 Operational
Akamai Global Traffic Management Operational
Spreedly Core Transactional API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024
Users may be having intermittent issues previewing documents (DIRCA-1529)
Resolved - This incident has been resolved.
Jul 26, 18:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 26, 18:44 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 26, 18:40 UTC
Update - We are continuing to investigate this issue
Jul 26, 17:58 UTC
Investigating - This incident is actively being investigated.
Jul 26, 17:39 UTC
Jul 25, 2024
Users may be receiving errors when uploading documents (DIRCA-1522)
Resolved - The incident has been resolved. Outage duration and incident timelines are subject to revision pending the results of any related investigation.
Jul 25, 19:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 25, 19:45 UTC
Investigating - We are currently investigating this issue.
Jul 25, 19:43 UTC
Some CLM customers may observe degraded performance with upload, search, and reporting functionality (DIRCA-1519)
Resolved - The incident has been resolved. Outage duration and incident timelines are subject to revision pending the results of any related investigation.
Jul 25, 15:45 UTC
Monitoring - We have initiated recovery actions for intermittent issues and are currently validating the system's recovery.
Jul 25, 15:36 UTC
Investigating - We are currently investigating this issue.
Jul 25, 15:09 UTC
Jul 24, 2024
Some customers may experience latency or may be seeing errors with sending and signing (DIRCA-1514)
Resolved - The incident has been resolved. Outage duration and incident timelines are subject to revision pending the results of any related investigation.
Jul 24, 17:39 UTC
Investigating - We are currently investigating this issue.
Jul 24, 17:05 UTC
Jul 23, 2024

No incidents reported.

Jul 22, 2024
Some users may not be able to access our IL-4 environment (DIRCA-1504)
Resolved - The incident has been resolved. Outage duration and incident timelines are subject to revision pending the results of any related investigation.
Jul 22, 19:53 UTC
Identified - The issue has been identified.
Jul 22, 19:34 UTC
Jul 21, 2024

No incidents reported.

Jul 20, 2024
Maestro for NA is currently not working (DIRCA-1500)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Jul 20, 15:30 UTC
Investigating - We are currently investigating this issue.
Jul 20, 15:02 UTC
Jul 19, 2024
We are experiencing service degradation impacting users in north America ability to leverage IAM features like Maestro and Unified Repo (DIRCA-1482)
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Jul 19, 03:51 UTC
Monitoring - A fix has been implemented and we are seeing improvements in customers ability to leverage IAM features like Maestro and Unified Repo.
Jul 19, 01:56 UTC
Identified - The issue has been identified, recovery is underway.
Jul 19, 01:22 UTC
Update - We are continuing to investigate this issue.
Jul 19, 01:21 UTC
Update - We are continuing to investigate this issue.
Jul 19, 00:31 UTC
Update - We are continuing to investigate this issue.
Jul 19, 00:20 UTC
Investigating - We are currently investigating this issue.
Jul 18, 23:16 UTC
Some customers may see failures with document operations (DIRCA-1482)
Postmortem - Read details
Jul 19, 20:25 UTC
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Jul 19, 01:44 UTC
Identified - The issue has been identified, recovery is underway.
Jul 19, 01:21 UTC
Update - We are continuing to investigate this issue.
Jul 19, 01:21 UTC
Update - We are continuing to investigate this issue.
Jul 19, 00:31 UTC
Update - We are continuing to investigate this issue.
Jul 19, 00:19 UTC
Investigating - We are currently investigating this issue.
Jul 19, 00:18 UTC
Jul 18, 2024
Jul 17, 2024
Some customers may experience timeouts with workflow expression steps (DIRCA-1474)
Resolved - This incident has been resolved.
Jul 17, 21:21 UTC
Monitoring - Actions have been taken to mitigate the issue. We are continue to monitor the health.
Jul 17, 20:53 UTC
Investigating - We are currently investigating this issue.
Jul 17, 20:18 UTC
Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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